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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 486 reviews
95%
Recommend This Property

Ratings Breakdown

486reviews

  • 5 Stars
    380
  • 4 Stars
    64
  • 3 Stars
    15
  • 2 Stars
    18
  • 1 Stars
    9

Consistently Superb

By

May 25, 2017

platinumelite

We stay at the Beach Blvd. HIE every time we visit Mayo Clinic in Jax Beach. The personnel at HIE are unfailingly friendly, polite, and professional. Great location and Awesome value for Mayo Clinic patients. Thank you HIE Staff.

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Comfortable but issues

By

May 21, 2017

club

The environment was comfortable but issues made the stay a little aggregating.

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Amazing customer service

By

May 20, 2017

club

Upon arrival my colleague and I were greeted by a very polite and happy person. What usually on arrival happens but to our delight it never ended. We stayed for a total of four nights and the days gotten better the longer we were there. Gracie and Josie were two of the happiest people I have probably ever met at work. Most people working that I have encountered put on a fake smile and just make it through the day. These two were genuinely happy! On my future trips to Jacksonville I don't care if I have to drive 50 miles to where I am working I will always stay at that holiday inn!

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Comfortable quiet room

By

May 19, 2017

club

A great place to relax and close both the Mayo Clinic and the beaches . Very friendly staff. Beautifully clean facilities and my husband enjoyed the fresh hot cookies in the evening as well. Ususally really enjoy breakfast but my appointments this visit interfered with getting to partake.

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Clean room

By

May 19, 2017

club

We were in town for a golf tournament and this hotel was convenient to the golf course, centrally located for access to restaurants, shopping, and of course the beautiful beach.

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Excellent!

By

May 17, 2017

This place was amazing and the rooms were nice and spacious with an awesome staff.

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Renovation escape

By

May 11, 2017

We were having our ceilings redone and had to be out of the house. The hotel was a wonderful retreat from the chaos back home.

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Employees

By

May 10, 2017

All employees were pleasant and knew their job. Joanna behind reception desk was great.

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Great service

By

May 09, 2017

club

Wonderful receptionist , grace. Would recommend this hotel

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Up to Holiday Inn Express Standards

By

May 05, 2017

club

We stay at Holiday Inn Express when travelling to Fl in the fall and again returning to MA in the spring because there are certain standards that we can expect and with which we are very comfortable.

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Blocks from the beach

By

May 03, 2017

Clean, adequately maintained lodge. The room AC needed some boost to better dehumidify and better cool. Otherwise a good retreat.

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a wedding

By

May 03, 2017

club

Really nice place, but a little for from the beach for the price

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