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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 527 reviews
91%
Recommend This Property

Ratings Breakdown

527reviews

  • 5 Stars
    359
  • 4 Stars
    90
  • 3 Stars
    42
  • 2 Stars
    22
  • 1 Stars
    14

Great staff! Great experience!

By

April 22, 2017

club

I really enjoyed this hotel. The staff was very friendly and helpful. The beds slept soooooo good! The breakfast was excellent and my babies enjoyed it! The only issue I had was at 1:00 in the morning, me and my husband started hearing running and bumping above us. This lasted for about a good 30-40 minutes. It went from coming from above us to down on our actual floor. Just as I was about to call and complain, I heard a loud yell, like a parent, then it stopped. Other than that, my stay was lovely!!!!!!

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Excellent: Enjoyed the stay at Holiday Inn Express

By

April 22, 2017

club

Excellent: Enjoyed the stay at Holiday Inn Express

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Good hotel for the price

By

April 21, 2017

platinumelite

Good hotel for the price. Breakfast could've been better and wifi signal was weak.

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Holiday Inn Express

By

April 12, 2017

club

Clean, great service, free breakfast, fast internet. Common area is under construction, hopefully that ends soon.

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Business trip

By

April 10, 2017

club

Nice place to stay when is going to be finished. The breakfast needs to be a little better and needs to be different from day to day.
I stayed three days and the breakfast was like the same each day. You need some other variations and the juice machine was leaking. The staff was great not a problem. The door from the room was not closing right so I had to be careful when I left the room to make sure is not going to stay open.

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Great location

By

April 09, 2017

Room was great and so was the staff and Breakfast.

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It's OK for a short stay

By

April 06, 2017

platinumelite

Hot water was lacking. Breakfast choices were skimpy. Room was nice and comfy.

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Enjoyable stay but reservation frustrations

By

April 04, 2017

club

Once we finally got our rooms, we enjoyed our stay for the most part.. I had used the reservation system. As usual I could not understand the person to whom I was speaking,

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Jacksonville East

By

April 03, 2017

club

Stayed one night at this hotel. Very happy with my choice! The hotel was clean and comfortable. The staff was very friendly and helpful. Location was great. Near the Jacksonville beaches and other activities. If returning to Jacksonville I will definitely plan to stay at this Holiday Inn Express.

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Clean, comfortable, best value for money

By

April 02, 2017

club

We visited hotel with 3 children and it offered everything we needed. Clean room with ability to sleep all 5 of us in one room (2 full beds plus pull out sofa), fresh clean bed sheets, fantastic dawn duvet instead of layers of thin flat sheets. Large pool with towels, Keuring coffee machine in a room with tea and coffee cups. Breakfast was included in the room price and was the best deal for family with children with variety of hot/cold options. Scrambled eggs, egg fritatta, bacon, turkey sausage, sweet pastry, fresh fruit juices, cereal, bananas, oranges, apples and more. You cant beat that.

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Clean

By

April 02, 2017

club

Clean room....hotel undergoing remodeling. Did not interfere with stay, will be very pretty when finished.

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My stay

By

March 29, 2017

club

Overall great experience! Professional staff. Awesome breakfast. Clean and quiet hotel.

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