Rated 4.3 out of 5 by 201
Rated 5.0 out of 5.0 by Dale Jr fan Gerald and Staff....AWESOME!!!!!!!
This was the second year in a row we have stayed at this hotel for the purpose of cruising. We came a little earlier to do some additional sightseeing before the cruise this year. Gerald, the general manager, gave us some great places to visit. I also spent some time talking to him about the city; economy, housing market, etc. He took his time to give me some great information.
The staff is fantastic. We loved the lady that works in the breakfast room; spent a lot of time talking to her(never got her name... :( ). The front desk people were fantastic too.
They were always smiling and eager to help in any way.
We also met a new "friend" while staying there. He/she lives in the retention pond located next door. We were told that he/she is a crocodile; we thought it was an alligator. So, I had nicknamed he/she Allie...LOL
Hopefully, God willing, we will return for cruise number three next year. This WILL be the place we will be staying!!!!! Keep up the work!!!! :)
July 4, 2015
Rated 5.0 out of 5.0 by Mike10000 Excellent
Very good location. Very well maintained and clean. Very comfortable room and quiet.
July 1, 2015
Rated 4.0 out of 5.0 by cruiser200015 Location
it is very close to the Jacksonville cruise ship port which is what I was looking for when booking.
June 30, 2015
Rated 5.0 out of 5.0 by sladybug Great service, bathroom could use some work
Our bathroom sink faucet dripped the entire stay and the water pressure in the shower was pretty weak. All of the staff we encountered were extremely friendly and helpful, they even gave great suggestions on where to find some great restaurants and shopping. We loved how easy it was to access the shuttle for our cruise both to and from the ship. The breakfast buffet provided variety, but the quality of the food was lacking. If we ever cruise out of Jacksonville again, we would consider staying here again.
June 8, 2015
Rated 4.0 out of 5.0 by BBEC Family Wedding
We stayed at this hotel for a family wedding with 4 other families. The hotel was great. The staff was friendly and the hotel was clean. The breakfast bar was great and Denise made it a very pleasant breakfast. She was very friendly, helpful and caring.
The only downside was not a lot places to eat close by (although numerous place about a 5 - 10 min drive). Also, our room seemed small compared to other family members rooms.
Thank you for the hospitality
June 4, 2015
Rated 5.0 out of 5.0 by Nette47 Comfortable bed and great service.
Very friendly staff. Conveniently located to cruise terminal. Very comfortable beds. Safe environment.
Fast food restaurant located within walking distance.
June 4, 2015
Rated 4.0 out of 5.0 by Kermit54 bedding
When we went to bed the bedding was very damp.We called the front desk and were told we could come down and get new linen and replace it ourselves as the Lady behind the desk said that there was no on working in housekeeping at night and she was alone.if we had called approx. 10 min earlier she would have been able to come up as the last shift was still there.She was kind enough however I think that the hotel sould have housekeeping staff on 24 hrs/day,as you never know what can happen and when it could.Other than that our stay was good.
June 3, 2015
Rated 5.0 out of 5.0 by pattio66 P Smith
Great updated hotel. Front service was extremely helpful and pleasant to deal with. Beds were heavenly and the pillows were very comfortable. Bathrooms were very clean as well as the room. We did not hear any outside noise.
Convenient to restaurants and the port.
I would recommend this hotel to my friends and family.
May 31, 2015