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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 434 reviews
91%
Recommend This Property

Ratings Breakdown

434reviews

  • 5 Stars
    302
  • 4 Stars
    76
  • 3 Stars
    25
  • 2 Stars
    14
  • 1 Stars
    17

Hotel convenient to area of Jacksonville

By

April 28, 2017

club

We've always enjoyed staying at the Holiday Inn Express. We were disappointed in that the room seem to be somewhat Spartan perhaps undergoing remodeling that we were not informed of.

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Jacksonville South

By

April 27, 2017

club

Would recommend this location for Jacksonville and St Augustine visits.
Clean, quite, and reasonable.

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Great Place to Stay.

By

April 24, 2017

The staff was very friendly. The room was very clean and breakfast was excellent. I would stay here again.

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Love it

By

April 24, 2017

Water pressure was bad, but other than that my stay was wonderful.

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Love the renovations!

By

April 24, 2017

club

Love the changes. Looks very nice. I recommend updating the shower heads. Staff was great.

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Pleasant surroundings and efficient staff.

By

April 21, 2017

club

The entrance to the hotel is very relaxing and inviting with well-groomed flowers, shrubbery, and space. Inside, rooms and other areas are brightly colored and pleasant. The staff seems willing to serve customers and demonstrates a knowledge of the Jacksonville area. They, too, are neatly dressed ( uniforms) with friendly smiles and display courtesy at all times.
Often our grandchildren, whom we have come to visit, stay overnight with us. They also receive the same courtesy and a chocolate chip cookie!

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Great place to stay!

By

April 21, 2017

club

Very comfortable bed and rooms with a good bfast. Loved the pancake maker but the batter needed a little work. Everything was great and lived coffee everywhere!

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Phenomenal Service and Comfort!

By

April 20, 2017

platinumelite

Phenomenal service to match their amazing upgrades and quality rooms!

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Excellent stay

By

April 19, 2017

club

Have been using this hotel for business purposes over the last month and will continue to use the same hotel. The overall expereince is excellent.

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Excellent Stay

By

April 17, 2017

club

Comfortable bed, beautiful hotel, reasonable price, beautiful location.

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Comfortable and reasonable in price

By

April 13, 2017

club

Great place to stay with family and friends. Safety is key.

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Cleans rooms and friendly staff

By

April 12, 2017

club

The hotel room was very clean and looked very modern. The outlets were a little hard to use. The staff were very courteous and helpful. I would highly recommend this hotel.

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