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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 502 reviews
80%
Recommend This Property

Ratings Breakdown

502reviews

  • 5 Stars
    269
  • 4 Stars
    104
  • 3 Stars
    51
  • 2 Stars
    46
  • 1 Stars
    32

comfortable bed, clean room and pleasant staff

By

September 18, 2017

platinumelite

Bed was very comfortable and the room clean. The staff was very pleasant. I have stayed at this hotel before and each visit has been nice. I will use this hotel again.

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Quick

By

September 18, 2017

club

Great checked us in quick and room was nice and clean

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The little things count too.

By

September 17, 2017

1) wall finish need to look professional.
2)clean floors, vacuum, and apply fresh air powder to carpet.
3) wipe down bathroom vanity,tub and toilet.
4) Need more verity of breakfast food.
5) Hallway carpet need to at least look clean when going to your room for the first time.

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Travel 12 Hr. To See Our Son .

By

September 14, 2017

club

Our Son recently Graduated in Parris Island ,South Carolina
August 18,2017 our new Marine and us enjoy and celebrate together take
him home Enjoyed our time as Family at home, for 10 days,We bring
Him to the airport ,He Need it to be @ Jacksonville Base and start
His training. But we never though, We have to travel so soon to see
him,cause he have a emergency surgery,very seriously ,we talk with
him got worry and jump in the van and went to see Him,be there cause
our son need us.

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My stay

By

September 13, 2017

club

Very clean and very friendly staff, I would recommend this place to my friends and family

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Mini Weekend Vacay

By

September 12, 2017

The hotel was nice and the staff was beyond friendly. The room had a weird smell and the bathroom ceiling was chipping off but it was worth the stay and will be back.

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Another great stay at HI in Jacksonville

By

September 11, 2017

club

At the same high level and quality of stay in the past 3 months.

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Visiting family

By

September 11, 2017

club

This hotel was clean, rooms (and beds) were comfortable, and staff was friendly and helpful.

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RaH

By

September 10, 2017

club

Reasonable rates and friendly staff. Comfortable beds

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Great experience!

By

September 09, 2017

club

Everytime I come here, it has been nothing but a great experience. This is the only hotel I prefer to come to! Thank you so much.

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Clean

By

September 07, 2017

club

Great experience, friendly staff. Will stay again when travelling thru jacksonville

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Great Breakfast

By

September 06, 2017

Wonderful staff, very attentive, and an amazing complimentary breakfast!

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