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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 1022 reviews
88%
Recommend This Property

Ratings Breakdown

1022reviews

  • 5 Stars
    550
  • 4 Stars
    300
  • 3 Stars
    87
  • 2 Stars
    37
  • 1 Stars
    48

Eh, I had better

By

November 16, 2017

rills room, which is okay as we are only staying overnight for an early flight. We checked in late. No problem there, the frintbdesk lady was cordial. Our room had an offensive musk. The kind where previously there were smokers in there and cheap scented stuff was used to take care of the problem. Didn't work. The window didn't have a safety screen or anything, but opened quite a bit. The maintenance guy, Edward, was exceptional. He came up and cleaned out the A.C. unit with hopes that would help the smell. It kinda did. When I inquired about a mini fridge for my kid's antibiotics, he offered to bring one up. He promptly did. He was very polite and pretty much the only positive from this stay. Later, I found the door handle in the bathroom to have some brown stuff on it. At this point of exhaustion, I resorted to using Clorox wipes to clean the door handle and all of the other surfaces we were using. The business center had two computers, both inoperable. The shuttle service is hourly and was prompt. The proximity to the airport was within a five or so minute drive. We didn't take advantage of the breakfast but it looked decent. The cinnamon rolls looked really good. All of the staff we had come into contact with were very friendly and helpful.

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