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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.2

based on 917 reviews
88%
Recommend This Property

Ratings Breakdown

917reviews

  • 5 Stars
    487
  • 4 Stars
    272
  • 3 Stars
    81
  • 2 Stars
    33
  • 1 Stars
    44

Poor Experience

By

June 20, 2017

The hotel charge me additional fees even after they explained to me that there would be no charges for the room because of all of the problems.

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Great service

By

June 19, 2017

club

Efficient check in by front desk staff and twenty four hour shuttle from JFK

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Laudable Layover

By

June 18, 2017

club

Great staff and great location for JFK layover. If we have to go through JFK in future and need to layover, this will be our first choice.

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Great service

By

June 17, 2017

club

The front desk person, Mayra, was really helpful! I wish I could remember the person in the morning who gave us excellent directions.

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Great service

By

June 17, 2017

club

Great hotel great service , and really comfortabale sleeping there

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staff was super

By

June 15, 2017

they were beyond helpful when we arrived they did everything in their power to make us feel welcome and comfortable

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Nice for one night stay

By

June 14, 2017

club

Except for he high price we liked everything about our short stay- arrived at 3 am and left by 11.

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Clean and consistent

By

June 12, 2017

platinumelite

Good hotel for a short stay especially if you need to easy access to the airport. Location is good for easy access to all you can rent a car or take the shuttle bus

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Great stay and convenient to JFK

By

June 10, 2017

club

This hotel was superb. Clean, great service and yummy breakfast. Excellent shuttle service to JFK and convenient departure times.

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Great Service.

By

June 09, 2017

platinumelite

Hotel staff was very good to us. They changed our room when found that the water in the shower would not stop running.

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My Stay

By

June 09, 2017

platinumelite

Excellent front desk staff. Very professional and welcoming.

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No Shower

By

June 08, 2017

club

Staff agreed to fix shower by morning of stay but never did, we left without having a working shower.

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