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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 742 reviews
93%
Recommend This Property

Ratings Breakdown

742reviews

  • 5 Stars
    536
  • 4 Stars
    131
  • 3 Stars
    34
  • 2 Stars
    25
  • 1 Stars
    16

Great breakfast, wires crossed with the booking portal and room types avai

By

October 19, 2017

club

Overall, the hotel was great. I felt like it was a little more expensive than it should be, but there was high demand due to a football game, a wedding and another conference or something. But I think normally it's probably a good value. I was frustrated by three things while I was there. We had booked a room with two queens and a sleeper sofa bed through our credit card reward points portal. The staff at the hotel told me they have no such options upon check in. I had wanted that room type mainly to have enough space for a crib--in the two queens room we ended up in, the crib was in the way a lot of the time and I would have just brought my own pack n play if I had known that would be our set up. Also our floor hasn't been vacuumed the most thouroughly upon arrival, but besides that was very clean. Finally, the pool never seemed to have the right amount of towels. Minor inconvenience, but still a little frustrating.

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Business stay

By

October 16, 2017

club

Very comfortable room and bed. A bar would have been nice.

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Great Experience

By

October 14, 2017

Our stay was wonderful. The facilities were clean and top notch. Staff were attentive and nice. Breakfast was great and just as we have come to expect at Holiday Inn Express.

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Nice stay

By

October 10, 2017

club

Nice place to unwind now I am finishing the required text and getting frustrated with this form.

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Great Location

By

October 10, 2017

club

Nice Rooms,Great Staff. Good Location ,restaurant was rite next dr.

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Awesome

By

October 07, 2017

Great hotel, exactly what we hoped for. Staff were all really friendly and made us feel welcome, we appreciated that a lot. Even more awesone is that one of the housekeepers raced down to the parking lot as we were getting in our car to leave and brought my husband's jacket to us (we'd totally forgotten it in our room and we'd have been so bummed to lose it!)...that is above and beyond! Many thanks!

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My stay

By

October 04, 2017

club

A big thank you to the woman who checked us in. I'm sorry I don't know her name. (Long red and black hair.) Changed my room to first floor and near an exit when I mentioned I had dialysis stuff to bring in after I asked if the elevator was near the upper floor room she first gave me. That was very unexpected and very much appreciated. The room and entire stay was great.

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Excellent indoor pool!

By

September 28, 2017

platinumelite

The pool area was great! Slides, spa, kids area it was indoor, balcony in every room.

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Nice and clean

By

September 27, 2017

platinumelite

Great experience, clean hotel and very friendly staff!!

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Liked the new decor

By

September 25, 2017

club

When traveling from Northern Wisconsin to another destination, we like to stay in Janesville. And we like your hotel.

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comfortable

By

September 24, 2017

club

My stay was for one night on a business trip. Everything was as expected. I slept well and the room was clean. Check in was quick, easy and professional. I would not hesitate to stay here again.

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tough check in

By

September 22, 2017

After a rough check in which took at least 10 minutes the rest of the hotel experience was very nice. The building was clean and neat inside and out. The room was clean and comfortable.

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