Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 657 reviews
95%
Recommend This Property

Ratings Breakdown

657reviews

  • 5 Stars
    505
  • 4 Stars
    100
  • 3 Stars
    20
  • 2 Stars
    21
  • 1 Stars
    11

Great Beakfst

By

July 19, 2017

club

The only thing missing was the waffle maker. I stayed here a year ago and thought they had one but I could be mistaken. Waffles are way better than pancakes in my opinion. The staff in the breakfast area are wonderful and deserve a raise. The hotel is smoke free which is great however people and staff smoke by the front door? What a lousy first impression that makes. The sign reads no smoking on this property or premises I believe. Maybe provide a smoking area around back but not near the windows to the food area or near the patio. One of the maids to our room was very nice and listened to what we asked of her and that was on Friday but the maid on Saturday seemed a bit preoccupied with the tv in a guestroom while I was speaking to her. I told her we would not need anything done to our room and to take it off her list when cleaning. When returning to our room in the evening the lights were on and room partially cleaned. A note was left saying room could only be partially cleaned as we had personal belonging in the way and can't be moved my staff. I asked for no cleaning to be done in room and yet they entered and left the light on even.

Read More
Read Less

Great short stay!

By

July 17, 2017

club

Very clean and friendly hotel and staff. We just stayed about 5 hours as my wife went into labor but we wanted to be near the hospital. The room was clean and comfortable. Just hate we missed the breakfasts we've come to love at the Holiday Inn Express.

Read More
Read Less

Nice place

By

July 17, 2017

club

I enjoyed the stay. The room was comfortable. Loved the breakfast bar.

Read More
Read Less

We highly recomended..

By

July 16, 2017

club

Nice stay., quiet and comfortable. We will definitely stay her again if we are in the area.

Read More
Read Less

Reception

By

July 16, 2017

platinumelite

The quality of the reception was amazing! Definitely worth staying again!

Read More
Read Less

Great hotel

By

July 15, 2017

club

I like the hotel, staff , amenities. I like to see a bigger gym and more of a selection on weights, machines and treadmills

Read More
Read Less

Helpful staff

By

July 14, 2017

club

Helpful, courteous, friendly staff. All requests were granted. Very pleasant atmodphere

Read More
Read Less

Very relaxing!!

By

July 14, 2017

club

Revisiting the area after moving away last year. Had previous people that came in town stay here and were very happy. We agreed as well. Very comfortable beds, especially after an all day bike ride at the Creeper Trail in Va.

Read More
Read Less

Great stay!!

By

July 13, 2017

club

Very clean rooms, polite staff, great breakfast and very nice location!!! Price was great ....

Only complaint was unattended boys in pool made it impossible to relax and enjoy my family pool time.

Read More
Read Less

Holiday Inn Johnson City review

By

July 12, 2017

club

Extremely nice hotel. The staff members were very pleasant and our overall experience was nice. We did go to the indoor swimming pool and stayed less than 5 minutes. Had an extremely disturbing experience with a strange lady telling my wife she could get in the hot tub naked to join her. There were kids in the pool. We thought it was strange and disturbing so we left the area. Thinking back we probably should have reported it. However, overall experience was good.

Read More
Read Less

Good value for a weekend

By

July 11, 2017

club

I spent one night at holiday inn express in order to take a test the next day. The staff were very welcoming and even though the hotel seemed to be fairly full at check in it was noted they tried to give me a room in what they expected to be a quieter place since I noted I was preparing for an exam.

The beds were good but the pillows were softer than I like but there are plenty so it wasn't a problem to double up to make them firmer. The room was clean and the location was very easy to get to. The breakfast was also good with many hot options and they had a decent selection of tea downstairs as well.

Read More
Read Less

Fast check in and comfortable

By

July 11, 2017

club

Easy and fast check in, great room. Overall very satisfied.

Read More
Read Less