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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 876 reviews
95%
Recommend This Property

Ratings Breakdown

876reviews

  • 5 Stars
    668
  • 4 Stars
    148
  • 3 Stars
    33
  • 2 Stars
    16
  • 1 Stars
    11

Easy Access to Airport; A Bit Pricy

By

July 25, 2017

At check-in clerk could not find reservation. Had to return to car to get reservation e-mail in order to provide front desk clerk with information to locate reservation. Was not thanked for being a Rewards Club member or Platinum Elite level member. Easy access to property from parking lot. Plenty of luggage carts available. Large elevators to accommodate luggage carts and guests. Attractive hallways, bright. Nice that guest rooms have refrigerators, more than sufficient electrical outlets to charge devices. Very good internet conductivity. Room lacked sufficient lighting, one bulb was out in the desk lamp (see photo). Room furnishing were quite fresh, modern and well apportioned. Excellent amenities in the bathroom. Very nice breakfast with many choices.

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Better breakfast

By

July 24, 2017

platinumelite

Powdered eggs too dry otherwise all seemed to be OK.

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Excellent room and location

By

July 24, 2017

club

The room was very clean and very comfortable.
The location is excellent... Only minutes from the airport, movie theatres, and food and shopping at Zona Rosa! Relatively close to down town KC.
Excellent choice for the price!

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Excellent value!

By

July 22, 2017

platinumelite

I highly recommend the use of an IHG rewards credit card whereby purchases gain points in the IHG hotel group. This made my visit to my son who lives in Kansas City very affordable. Couple that with transportation to and from the airport, what a deal! The hotel was clean, the AC was such a relief during the recent heat wave, and the breakfast provided offered a wide array of choices. Best of all, the staff could not have been friendlier and represented a warm face of Kansas City. We will most definitely be using this hotel for our next visit!

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Xclnt Hotel

By

July 21, 2017

platinumelite

Good location.. Friendly staff.. Close to airport and entertainment..

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Great place to stay

By

July 21, 2017

club

The room was clean and comfortable. We were able to check in and relax for the evening before we got back on the road the next morning

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Great Place

By

July 21, 2017

club

Nice and new place, but no one told us about the energy saving light features with your room card.

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Clean, Comfortable Rooms and Convenient

By

July 19, 2017

club

This is our "go-to" Holiday Inn Express when we visit Kansas City. It is convenient to everything we want to do: Royals Game, Visit the Plaza, Visit Zona Rosa, etc. We are very happy that this location does not allow pets. We have allergies and it is very hard to find a Holiday Inn Express that is not pet friendly. Thank you for giving us a very clean place to stay when we visit Kansas City!

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Curb appeal

By

July 19, 2017

Ugly construction in the entrance, I didn't see a sign expressing "sorry for the inconvenience" or something along those lines.

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Good location for airport and comfort

By

July 19, 2017

Good location for airport and shuttle to the airport timing for departure was every 30 minutes and on time nice hotel room little pricey but I booked late had no time to enjoy the pool looked inviting but closed at 10:00 last holiday inn Express I stayed in garden City was open all night don't know what the difference was there a week earlier but all in all nice place nice to have had a little bit later check out

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Nice place

By

July 19, 2017

club

The hotel was centralized and can get to places quick. Plenty of restaurants around.

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HOLIAY INN EXPRESS KCI

By

July 15, 2017

great, recommend highly, great location to airport

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