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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 791 reviews
96%
Recommend This Property

Ratings Breakdown

791reviews

  • 5 Stars
    614
  • 4 Stars
    129
  • 3 Stars
    27
  • 2 Stars
    14
  • 1 Stars
    7

Excellent

By

April 22, 2017

The Customer service was like no other, I travel at least 3 weeks per month for business and I can honestly say this is one of the best experiences I have had at any hotel. The staff went way above and beyond my expectations to make sure I was taken care of. I 100% will stay again, I normally stay at a highrise down the road and this was by far a way more accommodating hotel!

Thank you

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Great place

By

April 21, 2017

club

Very nice accomodations. My grown children love it.

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Great stay.

By

April 21, 2017

club

Excellent accessibility to KCI airport, and great staff.

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Great hotel

By

April 20, 2017

club

Stayed for one night and had a great experience. They are doing construction next to the hotel so there was a little distraction there but that's not Holiday Inn's fault. The lobby was very sleek and modern looking. The man at the front desk was very helpful. I'm not from the area so he gave me ideas on local food places. He told me where the nearest gas station was and the shortest route to the airport. The room was very clean and modern looking. Overall it was a good experience.

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Excellent hotel!!

By

April 19, 2017

club

I would highly recommend this hotel! Friendly and courteous staff. Beautiful clean rooms with comfortable bed. Would definitely stay again on my next visit to Kansas City!!

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Above expectation

By

April 18, 2017

We received great service from the front desk and shuttle drivers. If housekeeping does not tend to your room bring it to the attention of the front desk jake at the front desk and Guliarmo the shuttle driver were excellent.

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Clean new

By

April 16, 2017

club

Hotel was very clean and facility was new. Great for business travel.

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Great place to stay

By

April 13, 2017

club

I loved staying here. Everything was good. It had been a long time since we had a nice short getaway. This provided us a room with a Jacuzzi and breakfast. Awesome!

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Must stay while in the KC area!

By

April 12, 2017

If you are planning on staying in the KC airport area I would recommend that you stay here. The hotel is clean and the staff was helpful to meet my needs. I have stayed at this location 3 times now and each time I am very satisfied with my choice.

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helpful staff

By

April 11, 2017

club

front end staff very helpful w/ directions, info. hot tub water was not hot enough. my husband used the whirlpool in our bathroom which he enjoyed.

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Expectations met.

By

April 08, 2017

club

I appreciate the consistency of Holiday Inn Express wherever I stay. The beds are comfortable, coffee is available 24/7, breakfast is good and the staff is always accommodating.

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Excellent Stay

By

April 08, 2017

This is a very professional hotel and a great place to stay.

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