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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 516 reviews
88%
Recommend This Property

Ratings Breakdown

516reviews

  • 5 Stars
    315
  • 4 Stars
    107
  • 3 Stars
    48
  • 2 Stars
    23
  • 1 Stars
    23

Great experience

By

June 22, 2017

club

I always enjoy staying at a holiday in express. They are always clean and friendly.

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Holiday Inn Express Kansas City - Village West stay

By

June 21, 2017

We were pleased with the overall appearance and cleanliness of the facility and our room. The bed was very comfortable as were the pillows. The staff members we encountered were all extremely courteous, helpful and friendly. They helped make our stay at this location most enjoyable.

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Clean

By

June 21, 2017

club

Very roomy. Clean. Great air conditioning. Awesome large bathroom.

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Friendly staff, comfy beds and great breakfast

By

June 19, 2017

Stayed while on vacation one night. Great place. Clean, friendly staff, great location for shopping. I highly recommend this place.
Kansas Resident

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My KC favorite

By

June 17, 2017

The front desk staff is as friendly and accommodating as any hotel staff I've experienced. Customer service at its finest, no doubt. Thanks much!

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Ok

By

June 17, 2017

See comments posted in survey and the scores given.

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New Look nice stay

By

June 14, 2017

club

Nicely remodeled - staff was very friendly - good Breakfast

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wonderful experience

By

June 14, 2017

club

Our stay at the Holiday Inn Express in Kansas City couldn't have been better. Everything about the room was up to par. We highly recommend staying there.

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Express Holiday at Holiday Inn Express!

By

June 14, 2017

The handicapped room was near the elevator, large, strong rails on the shower walls, perfectly comfortable beds. The fridge and microwave were usable. Wonderful automatic window shades and many lights around the room. Service was quickly and helpful when I phoned them. The staff at main desk was friendly, and was the people at the breakfast room. The yogurt delivery man gave the hotel with correct dates, but fuzzy mold in several cups. I gave them to the server and she found me the following day to tell about the new cups. The conference room with a projector and water for drinks was good.

I was happy with that visit!

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friendly people,comfortable bed

By

June 13, 2017

platinumelite

We had a great experience at this hotel. Everyone on staff were friendly and helpful. The beds were very comfortable and we slept well. Breakfast area was quite busy, but all foods were available.

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Great Location

By

June 12, 2017

platinumelite

Room was clean and staff was attentive. Used the Workout facilities, and they are great condition. Did not use pool, but saw others using it and looked nice, has a Jacuzzi as well. Walking distance to Entertainment

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Great beds - good night's sleep!

By

June 12, 2017

club

Very comfortable and spacious room, beds comfortable, pillows were wonderful. Enjoyed the rest.

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