Rated 4.4 out of 5 by 343
Rated 3.0 out of 5.0 Pricey, not enough staff on night shift
Very nice hotel, new and clean. Good breakfast in the AM. Bit pricey though. $100 per night and that was with AAA discount. With tax and fees it was even more. That's pretty steep for an "Express" hotel. Also, only one person on duty on the night shift. It was busy, the computer was slow, the poor girl was overwhelmed. Took nearly half an hour to check in. They need an extra crewmember on the night shift. Not just to improve customer service, but also just for safety and security. For what they charge per room per night, surely they can afford to hire another employee.
November 25, 2015
Rated 4.0 out of 5.0 by rod1208 Thank you
I will come back on next year.
Thank you very mcuh for all.
November 25, 2015
Rated 3.0 out of 5.0 by Pilot1098 Meh
OK, but not as good as other HIE that I've stayed at. Had only warm water (not hot), and told desk after check-in that evening, but situation did not improve much the next morning. Fitness room had three machines, and there were people waiting for the treadmill a few times during our time in there on a Saturday morning. Breakfast hours for Saturday were posted to end at 9:30, so we hurried (late night the night before), and they actually were still going strong at 10 AM.
Room was nice and roomy. 32 inch TV, which is normally fine, but our expanded room had a couch that was a decent distance from the TV, so not as functional as it could be.
Overall OK, but not as good as most HEI's we've been to .
November 24, 2015
Rated 5.0 out of 5.0 by Niks2015 Business Stay
Pleasantly surprised. Clean hotel with great night's sleep. Used business conference room for meeting and staff was professional, kind and went "above and beyond" to meet my needs. Highly recommend for efficient business travel.
November 22, 2015
Rated 5.0 out of 5.0 by Dupree73 Great location
stayed over a football week-end. About 10 minutes from the Sports Complex. Great location. Room was great and the staff was super. Also referred me to a great BBQ place about 10 minutes from the hotel. BBQ place was awesome.
I will be looking to stay there next year for a baseball week-end.
November 19, 2015
Rated 5.0 out of 5.0 by Lilfoot Staff was exceptional
Pamela, your general manager personally helped me to get the best rate for my circumstances. I was visiting due to a death in the family, and she gave me a bereavement rate, and she truly understood how difficult and emotional it was for my family.
November 16, 2015
Rated 5.0 out of 5.0 by JustTimberJoey Friendly and Clean
The hotel was very friendly and accommodating. The hotel was clean and new feeling
November 9, 2015
Rated 5.0 out of 5.0 by Sierra85 Great stay
We were on a long road trip from New Mexico and stayed at this hotel one night and it was the best sleep we had the whole trip
November 7, 2015