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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 586 reviews
89%
Recommend This Property

Ratings Breakdown

586reviews

  • 5 Stars
    338
  • 4 Stars
    164
  • 3 Stars
    34
  • 2 Stars
    28
  • 1 Stars
    22

Nice hotel

By

May 23, 2017

club

We enjoyed out short stay. We had to leave on the shuttle at 4:00 am but look forward to our return stay when we return to Kelowna.

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Good bed and room amenities

By

May 20, 2017

club

Check in staff not willing to help with a good senior rate.
Found out when I returned home that I was basically 'overcharged' by about $30.00

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Great Stay

By

May 17, 2017

Stayed at this hotel with a kids team. Staff did a great job. Hotel had a main room where all the teams could congregate (there were many different teams at this hotel at the time of various ages). Teams got along well with staff helping to co-ordinate sharing of the room and we could stay out of the way of other guests (ie non team customers) and still enjoy socializing as a team. Great set up and great management.front desk staff.

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friendly staff and great hotel for traveling teama

By

May 17, 2017

club

we have stayet at the hotel for many years with our kids travelling ball team. they are very friendly, and accommodating to our group. This time around the hotel was full of teams but staff were great and the hotel clean.

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TELUS Business trip

By

May 15, 2017

club

Excellent service, very courteous staff. Great parking facilities, close to shopping. Clean spacious rooms.

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Hotel staff

By

May 15, 2017

club

Greeted and looked after quickly by front desk staff. Very friendly.

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comfortable room and excellent breakfast menu

By

May 14, 2017

We stayed for one night to see family and will definitly be around that way again.Everything was close by and had no problem finding it.

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Holiday Inn Express

By

May 14, 2017

club

Great location, safe and clean! Great friendly staff! We will be back again!

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Comfortable

By

May 13, 2017

My review was favourable. I'm sure I can make changes in the future to reduce chance of complaints.

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Not Great -there is better value in Kelowna

By

May 13, 2017

Asked for my receipt to be emailed to me. They ignored that.... called to ask for it again... they ignored that too. And it is not available on the site for some reason.

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life mark appointment

By

May 10, 2017

club

It was awesome. I will be back again . Everyone was very nice and very helpful

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Modern too. Great bed and great staff.

By

May 06, 2017

The bed was very comfortable. The manager showed me into my room and helped me with the laundry facility and I could see how proud he was of the hotel. I will definitely stay here every time I come to kelowna.

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