Rated 4.2 out of 5 by 182
Rated 5.0 out of 5.0 by robert509 A very friendly place to stay, great value
We came to Kendallville for a wedding and enjoyed the stay because of the friendly and helpful staff, who enhanced our stay with the suggestions and helpful attitude toward their guests. We especially want to recognize Janet, the head desk person on Saturday, who went out of her way to ensure that we see certain sights that we would not have found on our own. We enjoyed our stay and the town, largely due to her advice.
thank you all.
June 21, 2016
Rated 5.0 out of 5.0 by 66Fred Excellent Property; Highly Recommended
This property fits my definition of exactly what I expect and want from an HI Express. Highly recommended
June 19, 2016
Rated 5.0 out of 5.0 by none too Dyer SwitchBan
Amanda is an incredible asset. If I'm not remember her name correctly, the girl who was training the other young lady is who I am thinking of. The trainee was also fantastic!!!!
June 17, 2016
Rated 2.0 out of 5.0 by rlc1990 Sleepless In Kendallville
Due to A/C issues, our 3 day stay was challenging. The A/C unit didn't work for the first 2 nights, and on the third night we had bugs in the bathroom. We most likely won't be staying at this HIE again.
June 16, 2016
Rated 2.0 out of 5.0 by rcurtis1990 Frustrated Guests
Our reservations were for 3 nights in June. When we arrived the room temperature was quite warm, so we cranked up the A/C to cool off our room. There was a beer cap on the floor and the light wasn't plugged into the wall. Left the room for a few hours and came back to a warm room. Sleeping was difficult at best, so when we got up the next morning, we reported the problem to the front desk (which so happened to be the OWNER of this particular HIE). We asked that if they can't fix the A/C to move us to a different room. Later that second night we came back to a ever so slightly cooler room. Again, we struggled with sleeping. So the next morning we again say something to the front desk and again ask that if the A/C can't be fixed to move us. When we returned to the room for the third night, the A/C was working ... finally! The entire unit had to be replaced. Now ... thinking things would be better, we go into the bathroom and find bugs on the floor ... crawling all over that room. I'm just a bit frustrated by now. We finish out our stay with telling the clerk at the front desk about all of the issues - big and small - and managed to squeek out an apology from the clerk, but no offer to even give us a discount or anything. We won't be back to this particular facility. :-(
June 15, 2016
Rated 5.0 out of 5.0 by chin music Very nice place
Excellent location for getting to and from local music festival.
Very clean, quiet room and bathroom.
June 1, 2016
Rated 4.0 out of 5.0 by mg1974 comfort
comfort bathroom and bed, large room, entertaining tv channels
May 31, 2016
Rated 1.0 out of 5.0 by ArtFM The worst hotel room ever!!!! Kendalville In
I have traveled several countries over the years and in the U.S. and have always been a very loyal Holiday Inn customer, I am also a Priority Club member for many years. Always satisfied until I stayed in the Kendallville Holiday Inn this week. The worst experience ever in a hotel room!!.
The stench of old sweat in the bed and pillows is beyond description! Absolutely disgusting. I had no choice but to stay because it was already 9:30 pm and I had to get up at 5:00 am for my appointment. I had to spray the bed with cologne and cover the sheets and pillows with my own clothes to try to get some sleep, I ended up sleeping a couple hours sitting in the bed just to make it till morning. I rented the king size suite,expecting quality but the smell and stench of that room is just unbeliabable. Never again!!!!
May 27, 2016