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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 497 reviews
93%
Recommend This Property

Ratings Breakdown

497reviews

  • 5 Stars
    352
  • 4 Stars
    88
  • 3 Stars
    31
  • 2 Stars
    17
  • 1 Stars
    9

trip

By

May 22, 2017

platinumelite

Awesome experience. We had amazing time traveling. The trip was for pleasure. I would defifinately stay again.

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Great Staff

By

May 22, 2017

The staff are extremely nice and tend to your needs in a timely manner. Anything you will need or forgot will be tended to by the staff.

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Nice town. Musty smell in the rooms.

By

May 17, 2017

club

The rooms had a musty smell. The pool was nice. We did not get a clean room one day when we were there.

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Great Place!

By

May 10, 2017

Visited here for a girls weekend and had a blast! The hot tub provided a welcome relief after a day of hiking and wine tasting!
The beds were like sleeping on clouds!
The room temperature was comfortable!
Staff was outstanding and very helpful!

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Great Stay - Love Kerrville

By

May 10, 2017

club

Great hotel, we stay at the Holiday Inn Express every time we're in Kerrville.

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Clean

By

May 10, 2017

club

The rooms and the hotel were clean. The staff were friendly

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Rest and Recharge

By

May 08, 2017

club

Great place to stop, rest and recharge. We will definitely stay at this location again.

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Need new mattress

By

May 08, 2017

club

Need a bigger sign, loved the friendly people at the front desk, good breakfast, I love bacon and you had that, the room was spacious, had a lot of plug ins, quiet at night no kids running up and down the hallways

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Great place to stay

By

May 08, 2017

club

Front desk friendly, helpful, and knowledgeable, always willing to help or answer questions. Breakfasts are great, coffee always hot, good cookies. Rooms are roomy, neat and clean. Loved staying here for 5 days.

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My stay

By

May 05, 2017

I frequently stay here as it's the nicest hotel in Kerrville.

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Nice Place to stay, friendly staff.

By

May 01, 2017

Bathroom lighting could use some attention, but overall stay was pleasant.

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Our Kerrville, TX stay

By

April 27, 2017

club

Excellent and sparkling clean facility staffed by a conscientious and helpful staff. I would suggest that a pullout make up mirror be installed in the bathroom where the lighting is best; OR add another well lit mirrored area in the room. I found the sink fixture spout was too far into the sink bowl making it difficult for face washing. Shower head is wonderful! Thank you for designing a spacious, well-decorated and well-supplied guest room.

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