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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 441 reviews
94%
Recommend This Property

Ratings Breakdown

441reviews

  • 5 Stars
    320
  • 4 Stars
    82
  • 3 Stars
    23
  • 2 Stars
    8
  • 1 Stars
    8

Average

By

May 26, 2017

It would be a nicer hotel but the staff seemed rude. My wife checked in for me since I was still on the way, and they were so rude to her since her address on her driver's license didn't match the reservation.

We are military and she also gave her the military ID. Even this explanation didn't seem good enough to the clerk at the check in desk. I've never had this problem anywhere else before. Clearly this person has never dealt with military families before.

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Great bed and VERY quiet room

By

May 24, 2017

club

My wife and I have stayed in a few different hotels in the last few weeks and this Holiday Inn Express was the best by far. We even stayed in a room that was over $300.00 in Florida and I would take this room at Holiday Inn Express over that one or the others ANY day. The bed was the best and the room was very quiet. The TV had like 90 channels. The price was super cheap too. Hot breakfast was really pretty good. A lot of choices. We are traveling again in four months and all of our rooms will be with Holiday Inn on that trip.

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Pleasant experience

By

May 24, 2017

club

We were happy with the service we received while staying at the Holiday Express in Kimball, Tenn. The rooms were quiet, pleasant

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Perfect

By

May 24, 2017

club

Everything you need in a hotel. Clean, quiet, friendly!!! Perfect!

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Comfortable, clean convenient room, and location.

By

May 24, 2017

club

Hospitable staff, was made to feel comfortable. Plan to stay again.

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Nice accommodations

By

May 24, 2017

club

Very clean and comfortable. No strong cleaning odors. Nice breakfast. Staff were polite. Wish that I could have stayed longer.

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Loved the bed and friendly staff

By

May 24, 2017

club

Overall I had a great experience. Staff was friendly, room was clean, and bed was comfortable. I loved the location of the hotel. It was close to Chattanooga but yet less congestion as far as traffic. The only thing I didn't like was the breakfast. I realize places are providing healthy choices and that's great but the taste of the turkey sausage was not good and the eggs were like rubber. The only fruit option was apples. I couldn't even eat a biscuit because they were hard and crumbly. Not many options. I ended up wasting what I put on my plate.

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I hate staying in Motels

By

May 23, 2017

But, I must! This visit, I was most displeased with the bathroom and, it's condition( not the cleanliness, the appearance). Also, set room HVAC on 72! I was freezing, then sweating. That was most bad, for I slept only about 45 mins.Cleanliness, breakfast, and, friendliness of staff..A

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Great service from very kind staff, great nights sleep

By

May 21, 2017

club

I would highly recommend this hotel. Very clean room, up to date, great staff ! Breakfast was beyond my expectations !

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Good as ever

By

May 19, 2017

platinumelite

All good as usual Just need weights in the fitness center. Not many people use the gym with just cardio.

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Great place to stay

By

May 19, 2017

club

My husband and I were on our way home and saw this Holiday Inn Express. It was a great choice for us. Very friendly staff and the rooms are so comfortable. First time in a long time we've enjoyed staying at a hotel.

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Very nice stay

By

May 17, 2017

club

We had a very lovely stay. The staff is friendly and efficient (especially Liz at the front desk!). The room was well-appointed and clean. I would definitely stay here again.

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