Rated 4.1 out of 5 by 320
Rated 3.0 out of 5.0 by Nickname_IHG Nice hotel, location however...
At check-in I had informed the concierge that I would be working overnight. He was very accommodating and offered an extended check out after the normal 11 AM. check out After working overnight, I returned to the hotel at 4 AM. I placed the do not disturb sign on the door. At 8:30 AM room service started knocking on the door. I did not answer the door and returned to sleep. Room service returned again at 9:30 AM and 10:30 AM. I would not have even expected a single interruption with the do not disturb sign on the door until at least 11 AM assuming they weren't updated with the extended check out At this point I got my things together, checked out and traveled home to sleep.
August 1, 2015
Rated 4.0 out of 5.0 by Paul MN Overall good
Check-in process was slow. One person working the front desk and there were four of us in line. I was #3 and waited probably 6 minutes until my turn. Would have been great to see a second staff member at the front desk helping check people in.
The elevators were extremely slow. It appeared maybe one of them was inoperative. When my family went to go for breakfast in the morning we waited a long time for the elevator, and got onto one that was almost full. And we were on the 4th floor with just two floors above us.
The particularly bothersome thing was that our phone rang at 1:45 a.m. with what appeared to be the front desk manager calling for someone named Rhinehart, which is not remotely close to our name. It woke us all up and it took me a while to fall back to sleep. I told the front desk manager in the morning and she was apologetic, though she had recently come on duty so wasn't on duty the prior night.
The room otherwise worked for us. The breakfast was plentiful and had many options. The location was great, if a little tricky to find the hotel and proper entrance from the main road depending on what direction you're coming from.
August 1, 2015
Rated 5.0 out of 5.0 by iliaharold Everything was great.
Nice location, lobby was nicely decorated, everything was clean, the room was nice and quiet, comfortable beds and pillows, the bathroom was clean, it had a usable refrigerator, nice view, the ac was working great and it had a nice balcony. In the morning the breakfast buffet was good and it has a good parking. Overall love it.
July 30, 2015