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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 287 reviews
85%
Recommend This Property

Ratings Breakdown

287reviews

  • 5 Stars
    183
  • 4 Stars
    53
  • 3 Stars
    13
  • 2 Stars
    20
  • 1 Stars
    18

WORK

By

January 19, 2017

FIRST TIME STAYING HERE. IT WAS CLEAN AND THE STAFF WAS VERY NICE.

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Great stay!

By

January 18, 2017

club

Exactly what I needed!!the room was comfortable and a nice size. I got a great deal for what i paid!! Loved it!!

Posted byHotelStaff
January 18, 2017
We were glad to hear you enjoyed your stay. It is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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I love this place

By

January 16, 2017

Safe and comfortable place to call home. This is important to a group of single women traveling. Always sleep well.

Posted byHotelStaff
January 18, 2017
We were glad to hear you enjoyed your stay. It is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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Great service, clean, and good breakfast

By

January 03, 2017

club

All staff was very professional and kind. Breakfast was good, room was clean and comfortable.

Posted byHotelStaff
January 09, 2017
We were glad to hear you enjoyed your stay. It is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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Experience

By

January 01, 2017

The support staff, I.e. Housekeeping and kitchen were very nice and friendly. The front desk staff was not friendly or very helpful. Almost like we were an inconvenience for them. Wi-Fi did not work all the time. We were unable to access the morning of our departure.

Posted byHotelStaff
January 09, 2017
We were sorry to hear you were having problems . We try our best to accommodate all our guests needs as, it is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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My stay at Holiday Inn Express

By

December 12, 2016

club

Overall excellent place to stay. breakfast ( juice, bread,bagels and cereal great). Egg, sausage, patties not so much.

Posted byHotelStaff
December 13, 2016
Dear valued guest, I want to thank you for your recent stay and for your great feedback for our hotel. It’s our goal as a product of Holiday Inn Express to provide excellent service and great accommodations and we are glad that you had a wonderful experience with our hotel. I will follow up with the team on your great experience and personally thank them for maintaining the standards of excellence that we strive to provide our guests. We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay
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road noise

By

December 12, 2016

club

Worst road noise ever. You may as well be sleeping on I85.

Posted byHotelStaff
December 21, 2016
Dear Redoan, I appreciate you leaving your thoughts on your stay at the Holiday Inn Express Kings Mountain - Shelby Area. I apologize that our property was not able to alleviate the road noise at the property. Not to worry, I have forwarded your concern to the management and ownership of the property for them to look into this issue. On the other hand we are happy to know that you were happy with the cleanliness of your assigned room. We look forward to hosting you should you visit the area. Happy holidays and a prosperous new year. Sincerely, Wazay P. Case Manager IHG Service
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good nighs sleep

By

November 23, 2016

Very friendly and concerned staff.
Rooms were very clean and the bed was very comfortable.This is a very well kept property and I will stay there again when passing through this area of North Carolina.

Posted byHotelStaff
November 27, 2016
We were glad to hear you enjoyed your stay. It is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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Kings Mountain Property

By

November 14, 2016

Very nice property and the staff was very accommodating. I have stayed at this property 3 separate times and the service is always great and the rooms are very clean. I would recommend this hotel to anyone traveling on business.

Posted byHotelStaff
November 22, 2016
We were glad to hear you enjoyed your stay. It is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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Ask for a room in the front of hotel

By

November 06, 2016

The hotel and staff are great but the hotel is located feet from the interstate. If your not use to hearing large truck traffic all night long I would suggest getting a room on the front side of the hotel or staying elsewhere.

Posted byHotelStaff
November 07, 2016
We were sorry to hear you were having problems . We try our best to accommodate all our guests needs as, it is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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My room was on the Interstate!!

By

October 29, 2016

platinumelite

Shame to give such a bad review. Stayed at the same motel last year and it was great and could have been great this year with a different room. This year ended up with the room on the interstate that had no noise abatement for the sound coming thru the window. COVER THE WINDOW WITH SOMETHING!!!

Posted byHotelStaff
October 30, 2016
We were sorry to hear you were having problems . We try our best to accommodate all our guests needs as, it is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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passing thru

By

October 27, 2016

platinumelite

Nice location; needs some updating of common areas

Posted byHotelStaff
October 30, 2016
We were glad to hear you enjoyed your stay. It is Holiday Inn Express goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, is very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Our guest are the up most important to us. Thank you again for your feedback
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