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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 371 reviews
91%
Recommend This Property

Ratings Breakdown

371reviews

  • 5 Stars
    272
  • 4 Stars
    52
  • 3 Stars
    27
  • 2 Stars
    8
  • 1 Stars
    12

Great Nights Rest!

By

March 21, 2017

The rooms were amazing, bathrooms cozy and overall atmosphere very relaxing. The beds were comfortable and you can choose from a variety of comfortable pillows to sleep on :)

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Comfortable bed and great service

By

March 21, 2017

club

I liked the update you did to the bath. You should have patched the holes, fixed the drains and replaced the switch covers. Also there was nowhere to hang the toilet paper

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Nice Property

By

March 20, 2017

This will be everything that you could want in a limited service property as soon as Renovations are complete.
The management and staff are great. the hotel is being renovated and they are managing the process well.

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My stay M-F for 6-9 weeks

By

March 19, 2017

platinumelite

I stayed at this property 3 weeks thus far, and it is very nice.
The staff is polite, professional, and funny as well.
The facility is clean and well kept, and being remodeled and upgraded as you read this. I'm very comfortable at this property in Kingsport, TN. I would recommend it and wI'll continue to stay here.

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Business trip

By

March 18, 2017

club

Nice rooms that have recently been renovated. No ice machine on my floor.

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Great service.

By

March 14, 2017

Marlee at the front desk was outstanding. She helped in all that we had questions about. Very personable and happy. Holiday Inn Express should be glad of employees like her. They are the ones who make you want to come back. Great job by her. Thank you.

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Nice hotel

By

March 13, 2017

Only down side was the lack of a hot tub in the pool area

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Fun experience

By

March 13, 2017

Fabulous service, clean hotel, quite hotel, large room, staff is excellent!!

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Clean, updated rooms!

By

March 10, 2017

club

Our room was very clean and nicely updated. Comfortable beds and linens. Good breakfast and pool area. We'll be back!

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Comfortable beds and great variety of breakfast foods

By

March 06, 2017

Comfortable beds and a great variety of breakfast foods.

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Awful

By

March 01, 2017

Bed was hard! Room smelled awful! We were charge more then what we were supposed to be on our card!

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Welcoming stay

By

February 28, 2017

The hotel was in a great location with polite workers. The rooms were very nice with comfortable beds that helped you sleep the night away. The breakfast area was well kept and decorated. The breakfast area had almost anything you could ask for breakfast.

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