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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 377 reviews
91%
Recommend This Property

Ratings Breakdown

377reviews

  • 5 Stars
    277
  • 4 Stars
    53
  • 3 Stars
    27
  • 2 Stars
    8
  • 1 Stars
    12

Great Stay

By

April 24, 2017

club

Overall a great and friendly experience. Very accommodating, friendly and hospitable. Ample space and clean rooms.

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Great Hotel from the Time you walk into the lobby.

By

April 14, 2017

You can tell immediately you are going to have a great stay because of the decorations in the lobby and high ceiling and cleanliness of the accommodations. Had a great ground floor room near the fitness center and the staff were attentive and caring. Very well run from arrival to check out and a enjoyed a wonderful breakfast. We stayed in mid October 2016. Great Staff, Thanks Dale.

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Nice place to stay

By

April 12, 2017

Enjoyed staying at this hotel. Liked that the rooms were up to date and spacious.

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Great service

By

April 06, 2017

club

My husband and I appreciated the front desk clerk, she was very nice and helpful.

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Top notch Holiday Inn Express

By

April 03, 2017

club

Breakfast choices were excellent and more than a typical Express hotel; staff very friendly; overall excellent experience.

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favorite in area

By

March 23, 2017

I stay at this hotel several times a year because it is very clean. The staff is always friendly and ready to serve. The pool area is well kept although I don't always have time to use the pool, it's nice when I do. It's a convenient location, but far enough away from the interstate to avoid the noise.

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Great Nights Rest!

By

March 21, 2017

The rooms were amazing, bathrooms cozy and overall atmosphere very relaxing. The beds were comfortable and you can choose from a variety of comfortable pillows to sleep on :)

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Comfortable bed and great service

By

March 21, 2017

club

I liked the update you did to the bath. You should have patched the holes, fixed the drains and replaced the switch covers. Also there was nowhere to hang the toilet paper

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Nice Property

By

March 20, 2017

This will be everything that you could want in a limited service property as soon as Renovations are complete.
The management and staff are great. the hotel is being renovated and they are managing the process well.

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My stay M-F for 6-9 weeks

By

March 19, 2017

platinumelite

I stayed at this property 3 weeks thus far, and it is very nice.
The staff is polite, professional, and funny as well.
The facility is clean and well kept, and being remodeled and upgraded as you read this. I'm very comfortable at this property in Kingsport, TN. I would recommend it and wI'll continue to stay here.

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Business trip

By

March 18, 2017

club

Nice rooms that have recently been renovated. No ice machine on my floor.

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Great service.

By

March 14, 2017

Marlee at the front desk was outstanding. She helped in all that we had questions about. Very personable and happy. Holiday Inn Express should be glad of employees like her. They are the ones who make you want to come back. Great job by her. Thank you.

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