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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 569 reviews
90%
Recommend This Property

Ratings Breakdown

569reviews

  • 5 Stars
    286
  • 4 Stars
    204
  • 3 Stars
    41
  • 2 Stars
    20
  • 1 Stars
    18

Great value for money

By

29 September 2016

club

Right in the City centre with plenty of secure parking, next to shops and restaurants.
Rooms clean and comfortable with plenty of space.
Staff were friendly and efficient- easy check in / check out

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Central location and easy access

By

29 September 2016

club

The location of this hotel is ideal for guests arriving by train - it is very close to the station so easy to find and convenient to leave luggage for the day before departing. Its only downside, in common with all other Holiday Inn Express hotels, is the poor quality of the "included breakfast", where the "three hot items" are some rather basic sausages, the ubiquitous beans, and some rather synthetic scrambled egg. The rest of the breakfast is fine: I just don't understand why Holiday Inn Express cuts corners in this respect because otherwise I have found their hotels always well-managed and comfortable for a business trip. .

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Great

By

28 September 2016

Clean, comfortable and friendly.
Heading back in 2017 for the City of Culture!

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Dissapointment

By

28 September 2016

Family room cramped, two children on sofa bed and mattress was that wafer thin they would have more comfortable on the slats of the sofa bed.

Won't be staying at this hotel again !!!!

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no problems

By

20 September 2016

exellent throughout. No problems. If there would be any complaints it would be your bar prices

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Great Hotel

By

19 September 2016

Great location. Staff and service all excellent. Comfortable room and bed. Super buffet breakfast to start the day.

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Mid week stay

By

18 September 2016

club

Exactly what one would expect from a quality hotel.

No problems encountered.

Would recommend to use

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great view, friendly staff

By

14 September 2016

club

would stay again, bed comfortable, the view over the centre is great

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good quality, good value

By

09 September 2016

For what was a quick overnight stop, it did exactly what it was meant to do, quick check in, comfortable room, quick check out in the morning. Only blip was that the water in the room was only luke warm.

Posted byHotelStaff
14 September 2016
Dear Guest, Thank you for your comments and thank you for letting us know about the water, we will look into this. Kind Regards
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good busines hotel

By

08 September 2016

club

Hotel is modern and business functional. The breakfasts are mean in that there is only the powdered scrambled egg option, no other variety. No porridge. Fruit selection was poor.I stay in another leading brand similar priced hotel and their breakfasts are better.

Room was comfortable, great views high up. Air-con was poor on the night I stayed and I mentioned it on check-out and it seemed they had reduced power!

Good location for CC

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Well located, friendly hotel

By

07 September 2016

This hotel is centrally located in Hull. A few minutes walk from the railway/bus station and a few minutes to the city centre.

Posted byHotelStaff
14 September 2016
Dear Guest Thank you for your comments.
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Hull

By

06 September 2016

High cleaning needs addressing bit dusty room quite hot no control over temperature break fast staff did not keep food refilled when needed good location

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