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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 245 reviews
92%
Recommend This Property

Ratings Breakdown

245reviews

  • 5 Stars
    177
  • 4 Stars
    35
  • 3 Stars
    17
  • 2 Stars
    7
  • 1 Stars
    9

Hard Bread

By

February 22, 2017

club

While every aspect of this hotel was great only one thing was an issue with the breads on breakfast. They were all hard and not edible, but everything else was great. Not to be a nit-picker but they were

Posted byHotelStaff
February 22, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. we value your feedback and thank you for commenting on the bread as it helps me to better serve you. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Finally, finally great again!!

By

February 22, 2017

The past few stays haven't been so great but we decided to give the hotel another chance and I'm glad we did. When we arrived we were greeted by Thomas who was very nice and friendly. We had 2 rooms which were both very clean and comfortable. The next day we noticed an extra charge to each room I went downstairs to clear it up. Thomas happened to be at the desk again and although he couldn't help with the matter he called the manager immediately. The matter was taken care of. Both Thomas and the manager were apologetic (the managers name escapes me) he as well was very friendly. The only downside to the trip is that my kids love biscuits and gravy and both mornings there wasn't any gravy. My family and I will continue to stay at the Holiday Inn Express Kingsville.

Posted byHotelStaff
February 22, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Total Satisfaction

By

February 20, 2017

Far exceeded my expectations. Nothing
was left to ask for, it was provided with staff
commited to me. A great surprise!

Posted byHotelStaff
February 21, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Great!

By

February 15, 2017

club

Better than expected. Staff was friendly, rooms were clean, overall very satisfied.

Posted byHotelStaff
February 16, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Great stay

By

February 07, 2017

club

Best hotel in the area. All the other hotels have outside access to the rooms which is not really safe. Front desk person was knowledgeable about the restaurants and the area.

Posted byHotelStaff
February 08, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kevin B Hotel Manager
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Comfortable room

By

February 06, 2017

club

Had a very relaxing comfortable stay at this hotel

Posted byHotelStaff
February 08, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kevin B Hotel Manager
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A

By

February 02, 2017

club

Hotel was very nice and clean, well kept inside and outside. I slept well, room was clean. I was confused about which thermostat to use in the room. wish the dining room was more open

Posted byHotelStaff
February 03, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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great hotel

By

January 19, 2017

club

The room was clean, quiet, relaxing, good food, great people

Posted byHotelStaff
January 19, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Nice Hotel

By

January 18, 2017

club

This is a nice hotel. I have stayed here several times before. It is a little pricier than other hotels in the area, but you are sure to get a clean, comfortable room. The breakfast is average continental fare. My only complaint was that biscuits were quite hard and the "omelets" were obviously prepackaged and warmed.

Posted byHotelStaff
January 19, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Comfortable bed and room.

By

January 11, 2017

club

Room was comfortable and clean. I would definitely stay here again.

Posted byHotelStaff
January 11, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Weekend stau

By

January 11, 2017

club

Stayed from Friday to Sunday and had no problems. Friendly staff

Posted byHotelStaff
January 11, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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Great location!

By

January 07, 2017

Although near the naval air station the noise is not noticeable. Breakfast items were fresh. Parking lot was well lighted and safe. Staff was very friendly and attentive.

Posted byHotelStaff
January 10, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an Gold IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kevin B Hotel Manager
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