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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 405 reviews
87%
Recommend This Property

Ratings Breakdown

405reviews

  • 5 Stars
    234
  • 4 Stars
    99
  • 3 Stars
    30
  • 2 Stars
    24
  • 1 Stars
    18

Nice hotel with friendly staff

By

July 22, 2017

Our room overall was a lot smaller than other Holiday Inn's that we have stayed in. We had issues with our air conditioner not working but maintenance was called-my husband was able to fix the problem before he could get to our room. The bed was comfortable and the room was very clean.

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Pricing is ridiculous.

By

July 19, 2017

club

Overpriced beyond belief. The lack of competition in the area has allowed them to over price this property. With a new competitor coming in October, that will stop. Would not stay here again.

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Smelly

By

July 19, 2017

club

There was no air conditioning in the lobby or hallways. The room air conditioning didn't work that great and it was summer. Rooms are cosmetically dated. Carpet smelled. I would not recommend an overnight stay. The room rate was overpriced.

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Great staff, dirty bathroom

By

July 17, 2017

The staff at Kirksville, MO HI Express were kind, attentive, and warm, especially the front desk check in. However, the facility is completed dated and worn. The furniture, carpet, and guests rooms appear to be original furnishings. It is my understanding that the hotel will be replaced with a new structure soon, which is completely necessary if you want to continue to attract high quality clientele. All in all, great staff, poor facility.

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Great Service!

By

July 16, 2017

I stay at his hotel frequently and it is perfect every time.

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Poor value

By

July 12, 2017

Hotel staff were very courteous and the exterior of the hotel is quite appealing. The guest rooms are not clean and air conditioning system works poorly.

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Great place to stay

By

July 07, 2017

The front office staff was awesome. It was clean and comfortable. The room was large. We have stayed there before and will stay again. I recommend it 100%

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average place to stay

By

July 06, 2017

club

3-0 out of 5
The room temp. was good, the bed and pillows need to be upgraded.
Overall the hotel needs to be updated.

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Kirksville vacation

By

July 05, 2017

Very comfortable beds .... Great service .. Breakfast very yummy ( but would prefer plain gravy )...staff very helpful ...

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Not a good stay

By

June 27, 2017

club

Did not have a good stay at this Holiday Inn. The air didn't work, the bathroom had a bad urine smell and was not clean. Found a bug on my pillow after that I could'nt sleep that night not knowing if it was bed bugs.

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Old Hotel Going Out of Business

By

June 24, 2017

club

My main problem was that the hotel did not meet the standards of an Holiday Inn Express. The breakfast had a reduced selection, no room refrigerator and not microwave. The cost of the room was a little higher than normal. This is not a good combination.

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Comfortable bed and great service

By

June 22, 2017

platinumelite

No problems with this hotel. As advertised. Quiet surroundings

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