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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 278 reviews
93%
Recommend This Property

Ratings Breakdown

278reviews

  • 5 Stars
    200
  • 4 Stars
    53
  • 3 Stars
    9
  • 2 Stars
    4
  • 1 Stars
    12

La Place Holiday Inn Express and Suites

By

March 24, 2017

club

Booked this hotel in LaPlace because rooms in NO were at a premium and this was only 20 minutes from the Quarter. The property is just off the highway and easy to locate. It appears to be a newer property or recently renovated as the lobby area and breakfast/gathering area are very nicely appointed. The front desk staff (James and Emma, I think) were very cordial and James even helped with resetting our TV remote during our stay. The rooms (King suite) were spacious and included a wet bar, refrigerator and nice television with multiple channels. The walk in shower was amazing with rain shower head and jets to relax you after a long day. Complimentary breakfast was ideal and my boys loved the pancake maker! Overall a great property with an excellent staff and quality rooms.

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Excellent quality, value and stay

By

March 22, 2017

club

We stayed here while going through New Orleans for the night on our way out to Texas. I couldn't have stayed at a better location. It was probably only 30-40 minutes from when we left the French Quarter to the hotel off I-10. Everything was excellent and seemed brand new. Food was also excellent with some different choices than other HIE hotels I've stayed at recently. Staff was also warm and friendly. Highly recommend this place!

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Mid-trip stopover on our way to NOLA.

By

March 19, 2017

club

Nice overnight stop-over point after a day of air travel. Put us within a quick 20-min drive to NOLA for a well-deserved family vacation.

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best service and great food

By

March 18, 2017

This was the best holiday Inn I have ever experienced. Great ladies that provided the best service ever.

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Internet

By

March 14, 2017

club

I couldn't get the internet to connect on my laptop but it worked for my kids phones. Otherwise, everything was excellent and we plan on staying at Holiday Inn again.

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Great service and clean facility

By

March 14, 2017

Enjoyable overnight at La Place NO Holiday Inn Express on our way to Florida. Staff were pleasant and helpful.

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Did not like the way i was treated on check-in day.

By

March 11, 2017

club

After check-in on March 3, 2017 I did enjoy my visit to LA. I just wanted to go home. It was embarrassing.

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Great Place to Stay in LaPlace!

By

March 08, 2017

platinumelite

My favorite hotel in the area. Great staff, location and easy checkin/out.

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Rude Manager

By

February 28, 2017

club

My family booked a room due to a rush surgery of my father and due to Mardi Gras, we had trouble finding a hotel with rooms available. I was able to find one room for one night at this hotel but they required a non-refundable deposit of one night and had higher rates and under the circumstances, I made the reservation. Several days prior to our stay, just a few days after booking, I was able to find another hotel with lower rates, no deposit requirements and that was close to the hospital (this one was not). I contacted the manager and explained our situation with the rush major surgery and requested a refund of my deposit and to be able to cancel...also that I was sure they could book the room easily for Mardi Gras. The manager was very rude and refused which was very upsetting. Upon check in, they tried to give us another room which would not accommodate our needs and after I told them I wanted the room I paid for, we were given one right behind the elevators. Me and my family will never stay at another Holiday Inn after the treatment we received during a very stressful time by the manager at this location.

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Best Place in Area

By

February 28, 2017

Only place I stay in the area, it is the best, It is hard to get in so book early,

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Relaxing and great service

By

February 21, 2017

club

Our stay was very relaxing. The hotel was well kept inside and out. Very friendly staff with quick check in and check out.

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Great stay!

By

February 21, 2017

club

Great place. What is expected from HI Express. Friendly service.

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