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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 457 reviews
90%
Recommend This Property

Ratings Breakdown

457reviews

  • 5 Stars
    318
  • 4 Stars
    80
  • 3 Stars
    28
  • 2 Stars
    15
  • 1 Stars
    16

Spire membership not acknowledged

By

March 26, 2017

As a spire member I expect some recognition, even if its just a thank you and a question whether I want bonus points or a snack.
I was not acknowledged as a spire member and then given a room not in line with my preferences. I returned to the desk to ask for a quieter room and was given the same room just one floor up. I returned a second time and questioned why I was given a room not within my preferences and was told that my spire status didn't come up on the reservation. I find this hard to believe when it comes up on all of the other 75+ annual stays I have at Holiday Inns.
I was not impressed by the poor housekeeping in the room or the noise level from the street.
I will not stay at this particular Holiday Inn again.

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Nice nights sleep

By

March 26, 2017

platinumelite

We stay at Holiday Inn Express when we travel, because of the quality of the breakfast and the reasonability of the price

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Housekeeping bad

By

March 26, 2017

3 out of 5 days housekeeping didn't leave any fresh towels,
Didn't even clean the room on Sunday yet they changed a unbelievable rate!
I was kinda stuck as it was the only one available at the time, but I moved as soon as other places became available

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Very good hotel

By

March 25, 2017

club

The service was awesome
Staff vas very nice and helpful
I love the pool and breakfast
Clean room

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Nice hotel and good breakfast

By

March 21, 2017

Made a one night stay. Easy check-in and friendly staff. Good breakfast. The only concern was the room was having a damp smell when we entered. I had to use my own febreeze spray. Overall I would stay at this hotel again.

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Great service

By

March 19, 2017

Upgraded to a king jacuzzi suite. Hotel staff very friendly and accommodating.

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Good Stay

By

March 19, 2017

club

Front desk staff was friendly and helpful. had minor problem checking in, but it was addressed and taken care of with no issues. one of the personnel told me of a good plece to eat nearby. All of the staff greeted when they saw me.

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Poor internet

By

March 18, 2017

Hotel was the same as any HIE. I would not recommend or stay here again due to the poor internet speed. 1.8 MB down, .8 up. These speed are unacceptable in today's society.

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So relaxing.

By

March 17, 2017

club

We just had an overnighter, but this is the hotel of my choice. I can always count on the quality, comfort and luxury. I will keep coming back.

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Enjoyed

By

March 17, 2017

club

Drawback was the location on our vehicle navigation system.

An adjacent rooms TV was too loud.

As an elderly couple (80's), Retired Military Officer, and Retired College Instructor. Your facility and accommodations, as a whole were very good for my generation. .

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Great!

By

March 15, 2017

club

Clean rooms, nice staff, good breakfast. Great rates!

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Sweetest staff

By

March 13, 2017

club

Best experience at a hotel yet! The staff went way beyond expectations.

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