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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 415 reviews
88%
Recommend This Property

Ratings Breakdown

415reviews

  • 5 Stars
    264
  • 4 Stars
    79
  • 3 Stars
    32
  • 2 Stars
    19
  • 1 Stars
    21

OK for the Purpose

By

October 12, 2017

The place is falling apart. The walls in the bathroom had holes that had been somewhat spackled. The mirror and the lights in the bathroom were rusting, the chair seat at the desk in the room was crumbling and the sitting chair was questionable. The bed, however was very clean and very comfortable. Great pillows. Stopped by the front desk to borrow scissors, they only had kindergarten scissors, but the gentleman at the front desk was very helpful. Didn't eat breakfast, but the coffee was excellent. The hotel served its purpose, safe place to sleep

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Rates

By

October 10, 2017

club

When making the reservations I was told one rate and then when checking in I was charged another rate. The staff was not accommodating at all and basically said if you don’t like it you don’t have to stay here but we already charged your credit card. So we were stuck paying $60 more for our room than originally anticipated.

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Very pleased

By

October 09, 2017

NIce place to stay. Very lean and the staff was attentive and very professional.

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Average Hotel

By

October 06, 2017

club

The hotel was average, however the staff wasn’t very available for requests.

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Not a good stay!!!

By

October 06, 2017

platinumelite

Not a good stay at all!

These were the issues
1. Tub would not drain, notified management and they said they would look into in, it was never fixed.
2. Beds were extremely uncomfortable, worst ive ever slept on.
3. US Foods delivery truck woke me up at 4am! They park directly by the window of the hotel and use conveyor which was loud.
4. Bed sheet was dirty with hair in it upon arrival... had to ask for sheets and comforter to be changed

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Where are the cinnamon rolls ?

By

October 04, 2017

club

You are Hotel chain advertises your breakfast to include cinnamon rolls and, in fact sell them online. What's the deal? There was even a stand in the room devoted to these sweet rolls that was void of any product.

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Uncomfortable Accommodations

By

October 01, 2017

DIRTY Sheets with hair on them upon check in, sheets were worn , old & over washed..need new sheets, TV remote did not work, broken desk chair, staff never answere in house room phone...had to walk downstairs to front desk. Substandard breakfast, desk supervisor wasn't competent, concerned or savvy enough to anticipate problems or prevent them from occurring. Hotel manager NEVER returned my phone calls. Poor customer service, OVER PRICED for the Accommodations! Would NOT recommend...they don't value their customer!

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Quiet, convenient location

By

September 29, 2017

platinumelite

Located just off !-15, this hotel is in a quiet neighborhood and within easy walking distance to food, Walmart, and a mini mall. The breakfasts are good, especially the cinnamon rolls. I would stay here again.

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I don't want to stay here ever again.

By

September 19, 2017

club

I don't want to stay here ever again. I only chose to stay here cause I was doing a mud run across the way. I would have much spent 2 hours in car driving then stay over night again.

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Good

By

September 09, 2017

club

Great hotel I would definitely recommend to stay here

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comfortable bed but not the room and the bathroom

By

September 07, 2017

platinumelite

just check my previous review about my detailed concerned and complaint .

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Comfortable Bed

By

September 06, 2017

platinumelite

Stay was good and bed was comfortable. Hotel could be a little more cleaner and better smell when you walk in. Other than that no complaints!!

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