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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 278 reviews
99%
Recommend This Property

Ratings Breakdown

278reviews

  • 5 Stars
    244
  • 4 Stars
    26
  • 3 Stars
    4
  • 2 Stars
    2
  • 1 Stars
    2

Sore back in the morning

By

May 22, 2017

club

Let's face it: The key part of any motel/hotel stay is the bed. My bed was so hard that I woke several times that night with intense pain in my back. My wife slept through the night, but also woke with back pain. Why are your beds so hard?

The site was clean and well kept. The breakfast was very good. Beds are terrible.

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Hidden Gen

By

May 11, 2017

club

My family and I came to Lake Placid for a weekend getaway and the Holiday Inn Express exceeded our expectations. This is truly a hidden gem.

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One night - then a full week later

By

May 02, 2017

club

Rooms clean and bright. Quiet for a good night's sleep. Staff was readily available when needed. Location suited my visit perfectly.

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Great Service, Clean Rooms and Acceesible Hotel

By

May 01, 2017

club

*Good customer service
*Room service was good and clean
*Average breakfast but good
*Average pool size
*WI-FI it was taking out of the System very often

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Great Service

By

May 01, 2017

Great place to stay, rooms were clean, staff friendly, pool was clean and breakfast was great

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A Visit Home

By

April 30, 2017

club

I have not been back to Lake Placid in 30 years. My parents retired here in the 90's and my father passed 7 years ago. My mother recently went into assisted living and your hotel was the closest. I have a service dog and it is always a challenge because even though there are legal rights, it is difficult for others to understand. I arrived at 4 am tired from a 13 hour drive and Donna at the front was able to get us into a nice quiet room early. During my stay she was especially nice to me and my dog, Jas. I am grateful for her understanding and care. The hotel was extremely comfortable and I enjoyed a stay that was difficult for me in other ways. Such a nice respite place to come to at night. Thank you for everything.

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Relaxing in the lakes

By

April 27, 2017

This trip was as ususal very relaxing around the lakes in lake placid.
We enjoy it everytime.
Thank you for everything you do to make these trips as comfortable and relaxing as we expect.

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Great staff clean rooms

By

April 22, 2017

Very convenient to favorite restaurant and bar
Close to fishing lakes. Love the town.

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Always nice

By

April 20, 2017

Customer service is always accommodating, comfy beds and clean facility. Customer service is very friendly and so helpful

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Overall Feeling

By

April 14, 2017

club

We were left feeling welcomed and all staff were friendly and efficient in their duties.

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clean and comfortable

By

April 10, 2017

platinumelite

this motel is in a great area and very friendly staff room was clean

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Surprising accommodations in an out of the way destination

By

April 10, 2017

club

A great place to stay while viewing all of the many great murals on the walls of buildings. Easy access from highway.

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