Rated 4.7 out of 5 by 280
Rated 3.0 out of 5.0 by DC86 Pet urine smell in our room
We checked in and upon arrival to our room on the third floor we had a strong smell of pet urine. The odor came from between the beds and by the door. We asked the front desk for another room. We were told no other rooms were available. Housekeeping did attempt to clean the carpet while we were out. But it didn't help. The pet urine smell was now mixed with a strong disinfectant. The front desk said a company would be in next week to deep clean the carpets. Until then, that was the best they could do. The staff was nice and apologized but didn't resolve the issue. The urine smell was so bad that the odor was in our clothes when we unpacked our luggage at home.
April 22, 2015
Rated 5.0 out of 5.0 by Atui Cama Confortavel e otimo serviço
apenas uma sugestão de café da manha, ter opções como frios, pães, porque hambúrguer de manha não é convidativo....
April 22, 2015
Rated 5.0 out of 5.0 by flymommi Best Hotel in Lake Wales!
Came to take my little guy to Legoland... This hotel was very nice and I slept well after our days at Legoland. The breakfast was hearty and there were several options. The rooms were modern and clean. We will be back! Shout out to Clara and Jenn for showing supreme customer service!
April 20, 2015
Rated 4.0 out of 5.0 by trijunkie Clean and good service.
I was very pleased with the room and the service. I will be back next year for the same event.
April 16, 2015
Rated 5.0 out of 5.0 by jacks2ma Great service and facility
The Lake Wales Holiday Inn is a very nice place to stay. The staff are very attentive and assist with any issues with a smile on their face. The place is clean and very comfortable. I would absolutely recommend you try this location as it is in the center of Florida with excellent access to highways.
April 15, 2015
Rated 5.0 out of 5.0 by Maritzak Gem in Lakeland.
Excellent hotel! Close to Legoland, clean, huge rooms, friendly staff and definitely worth the price. Will stay there every time we visit the park.
April 12, 2015
Rated 5.0 out of 5.0 by Sportschickjt1 Great Hotel in a great location!!!!
This hotel has the best staff and great rooms . The breakfast was excellent greatgreat choices. Cant wait to go to another holiday inn express. Great location near a mall, dennys, mcdonalds and movie theatre.
April 11, 2015
Rated 5.0 out of 5.0 by Walt67 ALL round wonderful experience.
Everything from checking in to checkout was stress free. Rooms comfortable and very well set up. Staff very friendly and helpful. Will stay here again.
April 10, 2015