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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 481 reviews
96%
Recommend This Property

Ratings Breakdown

481reviews

  • 5 Stars
    357
  • 4 Stars
    83
  • 3 Stars
    24
  • 2 Stars
    9
  • 1 Stars
    8

Cleanliness, staff and comfort of amenities

By

July 23, 2017

club

All Staff members were very helpful, and always cheerful, and we liked the convenience of the guest laundry on our floor. The entire hotel was very clean, the beds were extremely comfortable, and we don't have anything negative to say about this hotel!

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Very Nice Rooms

By

July 20, 2017

From my first phone call there was strong customer service and professionalism - then to check into the Hotel and see the Well Appointed Lobby, Business Center I knew I was in the RIGHT PLACE! My room was also beyond expectations - with wonderful Keurig Coffee, 2 bottles of water, and Bath

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War gut

By

July 20, 2017

Frühstück inklusive Freundliches Personal. Frühstück wurde etwas schleppend nachgefüllt

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Comfortable room

By

July 20, 2017

Comfortable room and beds, baby crib was provided upon my request but no linens were included (luckily I brought our own just in case), bathroom could use small wall mounted retractable mirror for make up application, nice to have fridge and microwave in the room. Free breakfast was well stocked and good but not great, lots of food and drink choices, good coffee. pool was nice but slippery floor surround.

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Great Place to Stay

By

July 17, 2017

Enjoyed our business trip here and we had what was needed. The employees were very friendly.

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Great Hotel

By

July 17, 2017

club

Very nice hotel, staff was friendly, room was very nice and clean. Breakfast had a good variety. I would definitely stay here again!

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Great!

By

July 14, 2017

Loved it! Super friendly staff and very clean comfortable room!

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Lake Zurich stay

By

July 12, 2017

club

nice hotel very close to where we needed to be; met all of our requirements, nice breakfast

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a decent stay

By

July 12, 2017

club

bathroom could have been cleaner they ran out of coffee...and no roll away for our 11 yr old everything else fine.

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Pleasant stay

By

July 09, 2017

club

comfortable and clean room, quiet environment and nice location

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Great place to stay for business.

By

July 05, 2017

I stay often. I did not want to let others know about this location. But I guess I can not keep it just for myself. It is a great place to stay. I do not want everyone going there because I still need to get a room from time to time. I do not want it full every time I call. It is the Best place to stay in the area. I know. I have been at them all.
Thanks

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Bed was very good and the staff did a very good job.

By

July 04, 2017

I've stayed at Holiday Express before and it was a very good experience. The rooms was nice and clean and equipped. I hope to come back next year.

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