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Rated 4.6 out of 5 by 59 reviewers.
Rated 4.0 out of 5.0 by Gutes Hotel für den Preis. Das Hotel hat etwas lamme Mitarbeiter im speziellen beim Frühstück. An Rezeption wurde man nicht IHG Member begrüsst! April 26, 2014
Rated 5.0 out of 5.0 by Wonderful customer service I stayed here for only 1 night, but it was by far the most comfortable stay I have had. The room was much larger than I expected. Really enjoy the additional mini living room with chair & ottoman.. really allowed me to feel comfortable. The room and bathroom was clean and updated. Room also included a fridge and microwave, which was awesome for keeping a late night snack in. The young gentleman at the counter (my apologies, for forgetting your name), was very pleasant and accommodating. even when I had a request at 11:30 at night, it was "no problem, anything you need", I was really impressed with the quality and level of customer service and professionalism. I also appreciated not packing up breakfast at the stoke of 10am.. a few guests (including myself) strolled in just after 10am, and it was very welcoming to still get a bite to eat, and a much needed cup of coffee.. You have a customer for life, with this kind of service, please keep it up. I'll be back soon.. April 17, 2014
Rated 5.0 out of 5.0 by Stay in Bradenton This hotel exceeded our expectations. It was clean, the staff was friendly and we felt very safe as the police even came to the breakfast on one of the days. And the breakfast was wonderful - pancakes, eggs, sausage, creamed chipped beef, as well as all the other continental breakfast items. The hotel was also convenient to a WalMart and other stores, and was only about 15 minutes from McKechnie Field. It was perfect for our visit to Pirates spring training. This hotel made me determined to always look first at a Holiday Inn Express. March 29, 2014
Rated 5.0 out of 5.0 by Great hotel My only complaint would have to be the lack of seating and breakfast on the Saturday morning. It was Spring break and the food was snatched up as soon as it was set out. Other than that I enjoyed the pool, hot tub, and very comfortable rooms! March 27, 2014
Rated 5.0 out of 5.0 by Month long stay Great folks from the front desk to housekeeping. Almost like family. Very helpful and friendly. Will definitely pick HIEX in my travels March 23, 2014
Rated 5.0 out of 5.0 by Golf Visitors Recently made this reservation for out-of-town guest who were coming to town for a golf vacation. Their evaluation was that this facility provided an excellent value and a very clean, comfortable facility. The property is well located for golf vacations with several courses and restaurant options nearby. March 23, 2014
Rated 5.0 out of 5.0 by Great spot to relax! I spent 3 days with your location and was able to enjoy myself and relax. The staff was very attentive and your location is comfortable and quiet. After traveling for 10 days it was nice to unwind and your location provided a great place to do just that. The quietness at your location is what stood out most along with the comfortable bed. March 15, 2014
Rated 4.0 out of 5.0 by Problems with check-in The person who checked us in was not very friendly. Even though we are Priority Club members, she offered us nothing at check-in. After we checked in we asked why we were not offered anything. Her response was "I don't know. I guess you will get whatever you are supposed to get". Otherwise, the hotel is nice. They just need some better people to work the front desk. March 10, 2014
Rated 3.0 out of 5.0 by Nice large room Areas that need to be addressed: No morning paper. Short on towels in the room plus house keeping was less than average. Overall staff were not very friendly. Nice large room but it needed help with the overall furnishing. March 9, 2014
Rated 3.0 out of 5.0 by Forgot to make up the room . The hotel was quiet and did provide several nights of decent sleeping . However somehow the cleaning people missed cleaning our room on the next to last day we stayed there , After a long day of enjoying the area and coming back to a room that was not cleaned left a sour taste . We called the front desk to complain but all we got was housekeeping had left for the day . They did find us some clean towels . March 8, 2014
Rated 5.0 out of 5.0 by Extreme 5 star service From the front desk clerks to the housekeepers, service was 5 stars. Everyone was extremely friendly and would greet you with a smile and kind words. Very comfortable and spacious rooms. March 7, 2014
Rated 2.0 out of 5.0 by room was clean, well designed for multi-night stays and good location My stay was 6 nights and upon check-in, I discovered problem with TV reception and reported problem. I received info that TV reception worked in mornings, but not in afternoons or evenings! Problem existed for duration of 6 night stay and I reported to several different employees (including the manager). I also reported problem to "group headquarters," with no resolution for duration of stay. There was no formal follow up with me, just several differing reasons for the TV problem. I have repeated this several times since my stay and will be happy to provide details (if anyone is really interested)! I provided details to IHG Club headquarters via telephone today. I was very disappointed with my experience in this facility, to say the least! March 7, 2014
Rated 5.0 out of 5.0 by Great Breakfast - friendly staff Was able to use priority points for a free night!! March 7, 2014
Rated 4.0 out of 5.0 by Pirate fan Loved the pool/ hot tub. Room was very clean and comfortable. Breakfast was great. Lil problem at check-in but the manager got it fixed. Great place to stay March 1, 2014
Rated 5.0 out of 5.0 by The young lady at the front desk, I think it was Kate she was working 3 to 11 wasa prize It was very convenient to our friends home and good access to the interstate. Wonderful breakfast and very clean. Would stay again. February 25, 2014
Rated 5.0 out of 5.0 by Recent Stay At check-in was greeted by Bruce. He made me feel comfortable, and welcome. Despite my late arrival 1:30AM, he was friendly and recognized how tired I might be and quickly checked me in. I saw him again at around 5:30AM and his attitude remained professional and helpful. The stay was extremely enjoyable and made my visit much easier. I would definitely stay again and recommend this location to friends and family. February 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed - large room I feel very safe at this facility. Staff are friendly and caring. Feels like home. This was our seventh year to stay here. February 14, 2014
Rated 2.0 out of 5.0 by Not the best We stayed at this Holiday Inn on our trip to Florida. It was convenient right off of I-75. Check in was easy and the desk clerk was great. She gave us a great suggestion of a place to eat. We did get an upgrade since we belong to Holdiay Inn Priority Club and are a Platinum member. The room was spacious BUT we could hear the elevator motor continually which was a nuisance in trying to sleep. Our toilet had difficulty flushing unless you took off the top and reattached the chain. One elevator was broken in the morning. There was a complimentary breakfast but items including the eggs and sausage were inadequate. Breads etc were also empty. We had to wait over 10-15 minutes to have things put out and then there were many people waiting to eat. I did get a voicemail today from the hotel offering 500 points in compensation. That amount of points is usually equivalent to being given a bottle of water. February 4, 2014
Rated 5.0 out of 5.0 by Quiet This hotel is far enough from the busy highway so it is quiet. Would stay here again if in the area. January 26, 2014
Rated 5.0 out of 5.0 by Superb hotel and friendly staff. I stayed five nights and found the hotel to be superb. It used to be a Wyndham and still seems good as new. Ideally located near I75 and within a mile of a Wal*Mart and a Publix. Within 2 miles are a Papa Johns, a Dairy Queen and a Mc.Donalds. The breakfast is superb and always fully stocked from 6-10. Coffee or hot tea was available around the clock. The pool was clean and the hotel spotless. January 11, 2014
Rated 4.0 out of 5.0 by Practical location, good value We were impressed with how modern and comfortable the rooms are. We've stayed here several times in the last few years. The beds are extremely comfortable. The staff are very friendly. This is a great find for business rather than a vacation destination as the beach is more than 40 minutes away and the pool is not resort-like. Internet connections have improved, but can be temperamental. January 7, 2014
Rated 5.0 out of 5.0 by Quiet Comfort for the commute As soon as we walked in, we were greeted by a friendly young man working the evening shift. Our room keys were ready as were our clean rooms. The breakfast was healthy and very adequate and the waitress was helpful and kept things full and clean. The beds were comfortable and clean. There is nothing that we can complain about, including the value of the room. I highly recommend this hotel, it is not high end, but you will be more than comfortable when traveling on a budget. January 5, 2014
Rated 5.0 out of 5.0 by Lakewood Ranch Home The HIE at lakewood Ranch is a home away from home while our new home is being built in Lakewood Ranch. Spotlessly clean with committed staff, the hotel is very well located just off I-75 and Lakewood Ranch Boulevard. The Business Center provides a computer and printer to meet basic needs while a display of tourist information overwhelms the most ambitious traveler. Breakfast is fresh and substantial in a well-appointed dining room off the lobby. The pool and hot tub are always warm regardless of the temperature and towels are always available . Sleeping is easy on comfortable beds and pillows. The real gems are the staff members who truly care that you enjoy your stay and offer many helpful suggestions. We will return. January 4, 2014
Rated 5.0 out of 5.0 by Christmas - Stay Beautiful hotel -the room was big and very clean. The staff were friendly and helpful, they made you feel welcome. We were told the property was 5 years old, but looked new! I would recommend this hotel to anyone!!! Great job Holiday Inn Express. Happy New Years! December 31, 2013
Rated 5.0 out of 5.0 by Great place to stay! Very clean and comfortable. We were there while soccer teams were in attendance but the hotel was quiet and well maintained. The breakfast was the usual iHG selection, but fresh and the area was clean. The location was convenient , close to restaurants and shopping. The staff was efficient and friendly. December 29, 2013
Rated 5.0 out of 5.0 by Nice, Quite location I have stayed at this location when under a different sign and different management. The new people are friendly,helpful, and respectful. The rooms are clean, lobby is nice, morning breakfast is good with the normal express breakfast. I will stay here again. The checkout time on the website states noon, yet when checking in, they informed me it was 11:00 am. The only negative to this location is the ice vending machines seem to always be broken. Not sure why management cannot get this items fixed upon breaking instead of waiting for weeks at a time. December 12, 2013
Rated 5.0 out of 5.0 by Much better than HIE - Bradenton West hotel !!! I stayed one night at Bradenton West...not again. That hotel was old, unkept and dirty. Moved my family to Lakewood Ranch location and oh what a difference it was! Much newer, fresher, and convenient to interstate. If you are visiting the beaches, this hotel is a bit of a drive for you, about 30 mins versus 10 mins from Bradenton West location, but I believe it to be well worth it for cleanliness, modernness and safety. We were traveling with a 3 month old baby and needed a room with a kitchenette so that we could wash baby bottles. The staff were more than accomodating and made sure we were satisfied with the suite they provided. Staff were always helpful and courtesy. Breakfast area was super clean, roomy and had plenty of food available, even up to the closing time of 10am which surprised me. Highly recommend this hotel! 5 Stars all around. December 6, 2013
Rated 3.0 out of 5.0 by Poor cell phone service/weak internet service My cel phone carrier, Sprint , has very weak service in this area. The hotels wi-fi signal was intermittent and unreliable. This was my only problem with this hotel, but if I can't communicate its a big problem. November 27, 2013
Rated 5.0 out of 5.0 by Wonderful staff and great hotel I travel a lot and this is one of the best hotels that I have ever stayed in. The hotel is so clean and the staff is amazing. They are always willing to help you and make you feel comfortable as much as they can. I will definitely be back to this hotel. November 20, 2013
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