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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 287 reviews
94%
Recommend This Property

Ratings Breakdown

287reviews

  • 5 Stars
    203
  • 4 Stars
    55
  • 3 Stars
    13
  • 2 Stars
    10
  • 1 Stars
    6

HI Express Lancaster

By

May 24, 2017

platinumelite

Hotel is OK - staff is...well, when arriving late at night after a monster drive, we were told to use a vending machine for water or to use the fountain. Seriously? Water? I had know idea it was more valuable than the customers who pay the bills!

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Pleasant stay

By

May 24, 2017

club

I have stayed at the Holiday Inn Express in Lancaster Ca several times now. Overall, my experience has been very pleasant. The hotel is clean, quiet and comfortable.

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Decent place . .. not great

By

May 22, 2017

My television signal kept going out and took 2 days to fix.. the dinner is just ok ...only offered on Mon and Wed and for what they provide should be able to do it on Tue and Thursday also.

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Outstanding

By

May 19, 2017

club

Please Keep up the great work and outstanding customer service

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Great staff and love the breakfast

By

May 18, 2017

club

I work nights shift and the room was so comfortable that wife said I was snoring at 9pm. Love all the pillows. Check out was made easy and fast so that we could get on the road to our destination.

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Staff

By

May 10, 2017

club

The staff were very nice and respectful n answered all of my questions my stay was great

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Bad Internet

By

May 05, 2017

club

The internet speeds were so slow I ended up using my cell phone for a hot spot. And based on the number of phone name wifi there were others doing the same, this was a work stay and I was unable to even send emails.

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Good Location

By

May 04, 2017

club

Stayed on my trip from Arizona to Northern California. Hotel half way between my home and destination.

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Clean and reasonable

By

May 03, 2017

Clean. Nice breakfast room with good staff that keeps it full! Light traffic.

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Great breakfast selection

By

May 03, 2017

Would highly recommend this hotel. The staff go out of their way to accommodate every request. The kitchen area is kept immaculate. The selection of food is excellent. It's nice that healthy items are included like nuts, raisins, yogurt, apples, oranges and bananas. For warm food most often eggs are offered, bacon and toast as well as pancakes.

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Nice modern hotel

By

April 24, 2017

platinumelite

A nice stay with a typical Holiday Inn experience.

Only problems were:
- Shower is somewhat small
- Would prefer heated pool

Jacuzzi is heated, however, and open until late (10PM?).

Room was modern and clean. Staff are nice. Typical Holiday Inn Express breakfast.

Would recommend.

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Always feeling welcome.

By

April 24, 2017

platinumelite

Always friendly and meets my expectations! Thank you.

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