Rated 4.5 out of 5 by 157
Rated 5.0 out of 5.0 by ramiror servicio de taxi
El taxi que solicitè tardò 40 minutos en llegar. El taxista que nos recogiò me dijo que del hotel hablaban a otra cadena de taxis porque le daban propina a las personas del front desk, pero ante nuestra desesperaciòn le llamaron a èl de esa agencia para pasara por nosotros. Les digo lo que me dijo el taxista, y la verdad se me hizo raro la tardanza del taxi, y que cuando pedì que llamaran a otra agencia, otra persona hablò con la que ya habìan contactado, y al decir que el taxi estaba por llegar, la otra persona cancelò a la nueva agencia. Valdrìa la pena revisaran esto, `pues por esa tardanza casi pierdo mi autobùs.
April 23, 2015
Rated 5.0 out of 5.0 by JRM2324 The experience I have come to expect at Holiday Inns
Everything was just fine. i will be in Laredo again and will most likely stay at this Holiday Inn.
Thanks for the consistent quality service.
April 20, 2015
Rated 4.0 out of 5.0 by BS39 Comfortable bed, nice place
Come back to this hotel often. Like the area and the actual hotel. Does need an upgrade to their internet...very spotty depending on which rom you are in, but otherwise, a nice hotel.
April 20, 2015
Rated 5.0 out of 5.0 by Lydia03 Great Hotel
The Hotel was Clean, Comfortable, quite and secure. I would stay here again. The staff were friendly, the location is good for business. The room was spacious and the beds were comfortable. The breakfast was continental and the food served was adequate. The only thing I would recommend would be a Manager's Special like so many other Hotels offer. It is nice to wind down the day with some snacks and a beverage.
April 13, 2015
Rated 4.0 out of 5.0 by tntdriver holiday Inn Express Laredo TX
The Staff is very helpful and very attentive to the needs of customers. The mattresses are a little old and not really what I expected from a Holiday Inn. The towels in the bathroom are not really what I expected from this chain either ( small and not very fluffy ). They provide a guest appreciation night twice a week with chips and salsa and some other finger foods, these 2 nights are also the ONLY 2 nights that they provide guests with fresh baked cookies. I hope that they change there mattresses that was the only major complaint that I have, but based on that I am not sure if I will stay there again.
April 12, 2015
Rated 5.0 out of 5.0 by jopps Best Service Ever !!!
Erin Shea, the lady who received us when we arrived, was truly the best ever in my more that 50 holiday inn hotels visited !!!, she was kind, worried that everything was ok, give us recommendations to visit in the city and even took care that our bottles of water were colocated inside the freezer of our room !!!, She should be teaching all the guys in all holiday inn hotels how to be professional and kind with customers !!! She simply has been the best of all, THANKS !!!! If one day you unemploy this lady, please notify me, I would be glad to employ her for my franchises.
April 7, 2015
Rated 4.0 out of 5.0 by Turquoise25 Would visit again
Hotel was better than expected. Alike with every other hotel beds and pillows are always a problem but I think that's because everyone has their own preference. Hotel is clean, modern, and friendly.
April 7, 2015
Rated 5.0 out of 5.0 by Estrella fugaz Experiencia agradable
Me gusta el área donde se encuentra cerca del aeropuerto y con facilidad para salir por el loop el personal muy amable en todo momento.
April 6, 2015