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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.2

based on 364 reviews
79%
Recommend This Property

Ratings Breakdown

364reviews

  • 5 Stars
    204
  • 4 Stars
    80
  • 3 Stars
    32
  • 2 Stars
    28
  • 1 Stars
    20

Good stay

By

May 20, 2017

club

Friendly staff clean room good breakfast
Easy to find comfortable beds

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Needs work on customer service

By

May 19, 2017

club

Arrived too early to check in but made my need for two adjoining rooms on the first floor known. I had my elderly mother with me. Assured that two rooms would be set aside for me. When returned in evening, there was no record of my request nor any rooms being held. Elevators were out of service. Assigned two non adjoining rooms on third floor and neither television worked. Got reassigned to two other non adjoining rooms where televisions worked but dirty bath mat on bathroom floor although rest of rooms seemed clean.

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Great staff

By

May 18, 2017

platinumelite

Helpful staff and comfortable room. I hope to return soon.

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Service was great the girls at the front desk were friendly

By

May 16, 2017

club

The rooms had a bad moist smell to them, I will not be going back to this holiday express but will try others, besides the smell the kids loved the pool and breakfast.

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Super staff

By

May 14, 2017

As stated previously "Shavon" is a outstanding employee and should be recognized as such. She is a real asset to your hotel and company

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Great staff

By

May 11, 2017

club

The star ratings speak for themselves, but the staff deserve some kudos as well. The lady at the front desk was pleasant and accommodating when I checked in very late. The maid staff were also quite helpful when we requested more towels.

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Comfortable

By

May 10, 2017

club

It was a nice hotel................................ there is one staff member that was definitely a lot of help and had a lot of information. I wish I could remember her name. She was a pleasure to talk too!!

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Holiday Inn Express Nellis - Las Vegas

By

May 08, 2017

club

Everything was fine except I did not get the room I had a confirmation for.

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Las Vegas location

By

May 03, 2017

club

Very nice facility away from the strip. Clean, friendly and quiet. Would stay again.

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nice stay

By

May 02, 2017

club

pleasant staff and stay.
comfortable bed and sheets.

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Stay somewhere else!

By

May 02, 2017

Even if you are TDY or PCS to Nellis, stay somewhere else and drive to work! This place is in the arm pit of the city, the food is horrible, the sheets smell of bleach. Pool isn't much bigger than horse trough. The entire facility smells of a men's locker room at a busy gym! The only saving grace was the front desk associate. He was professional, well dressed and deserved to be at one of IHG's better facilities.

STAY SOMEWHERE ELSE! Not at this facility!

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Good night's sleep

By

April 30, 2017

club

Stayed here overnight to begin road trip through Utah, Arizona, and Las Vegas. Very comfortable bed and staff was very pleasant.

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