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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 450 reviews
85%
Recommend This Property

Ratings Breakdown

450reviews

  • 5 Stars
    299
  • 4 Stars
    76
  • 3 Stars
    23
  • 2 Stars
    20
  • 1 Stars
    32

Unsatisfied

By

May 19, 2017

We have stayed at 6 different Holiday Inn Express and Suites in the last year, we prefer to stay at this hotel chain. This particular hotel however, did not live up to the name. The suite we reserved was tiny! Smallest of any we have stayed in, yet most expensive. The pool was closed for renovations, yet we saw no one working on it the whole stay. We were offered to use another pool at a "sister" hotel, but it was across town and inconvenient while traveling with small children. The hotel policy says pet free, yet the people above our room had a dog that barked. Also, half the tv channels did not come in and the pancake machine was broken. On a positive note, this hotel had some of the nicest staff!

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Great Staff

By

May 16, 2017

club

Staff was extremely helpful

Air conditioner was noisy.

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Comfortable and safe.

By

May 15, 2017

Have stayed here multiple times feels like home. Very easy to get to work and always greeted with a smile.

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Excellent option

By

May 14, 2017

club

Great option with great service in a great location.
What's not to like!

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Great staff support and cleanliness of room

By

May 10, 2017

Management and housekeeping were terrific; helpful, pleasant, good attitudes and efficient. Thank you for that but because of the noise level on the Heat/Ac wall unit and the discomfort of the bed pillows the COST
was not equal to the sleepless nights.

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nice

By

May 09, 2017

it is a very nice and quiet and very clean place at a good location

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clean and comfortable

By

May 09, 2017

club

room was very clean and comfortable. tv had many channels and bathroom had everything I needed like soap, shampoo, lotion, hair dryer, plenty of towels and good water pressure in shower. small fridge and microwave was convenient also along with the coffee and coffee maker.

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Good stay

By

May 07, 2017

club

The Holiday Inn Express and Suites in SW Las Vegas is a nice clean and quiet alternative to the strip. You can relax and get to your room without wandering past a slot machine, the hotel is located close to the Strip and Sumerlin.

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Nice stay

By

May 06, 2017

platinumelite

Clean and quiet. The staff was friendly and the location was convenient. I would stay here again especially since it is an easy hotel to come in and out of every day.

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Nice place to stay

By

May 05, 2017

club

Nice place to stay. The staff was very helpful. Breakfast was a little pitiful. Parking was a bit difficult as there is a bar right next door. Overall would recommend as it is clean and quiet and in a good area.

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Super Hotel

By

May 01, 2017

platinumelite

Everything from check in to checkout far exceeds my other hotel stays.

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Poor Service

By

April 30, 2017

The pool and hot tub was shutdown which I feel should have been divulged to me before I paid to stay there. The staff was not helpful and didn't care about my concerns. I paid a high rate when the amenities advertised were not available.

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