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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 722 reviews
87%
Recommend This Property

Ratings Breakdown

722reviews

  • 5 Stars
    435
  • 4 Stars
    141
  • 3 Stars
    67
  • 2 Stars
    47
  • 1 Stars
    32

Comfortable bed

By

April 26, 2017

club

Great beds and great free breakfast , the tavern was good food and the customer service was excellent. Clips to many things like the mall, Saratoga movies NY state museum.
It was easy to get to and very relaxing

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Met Expectations

By

April 25, 2017

club

Met expectations, friendly staff. Simple room which is all I needed.

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As expected

By

April 25, 2017

club

Exactly what I expected. Fitness center is small and 1 of the 2 treadmills didn't work and there were were multiple people trying to use them.

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Nice room- Thanks for the upgrade

By

April 24, 2017

platinumelite

We were greeted nicely when we checked in. Amiee remembered us from our last visit. She was quick to check us in and upgrade our room. We had arrived early and our room was ready!

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Excellent breakfast and great service

By

April 24, 2017

club

We are repeat visitors to your location and would highly recommend it to others. Breakfast choices were excellent, cleanliness was great, and our grandchildren enjoyed the pool.

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Great relaxing business experience

By

April 22, 2017

I enjoyed the clean room and the clean pool for a relaxing night!

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Great stay at Holiday Inn Express in Latham NY

By

April 21, 2017

Very nice facility. Have stayed for 5 years while visiting son. Handicapped room is very comfortable. Staff are very nice. Breakfast is good. Pool is clean, but a little cool.

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Plenty of room for 3 adults

By

April 21, 2017

club

The room we were given, upon our request was, was one of the best we have ever had.

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good value

By

April 20, 2017

club

Par for the course. The worst part of the whole experience was the length of the survey. No one wants to spend that much time reviewing a hotel.

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Great service

By

April 18, 2017

club

Staff was great, beautiful people, very understanding and helpful.

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Comfortable beds. Quiet

By

April 17, 2017

club

This is a conveniently located hotel with comfortable beds and a very good complimentary breakfast.

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Great location!!!

By

April 16, 2017

platinumelite

One of our favorite places to stop on the way up to Montreal. Highly recommended. Great staff. Clean facility. Very comfortable beds.

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