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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 782 reviews
87%
Recommend This Property

Ratings Breakdown

782reviews

  • 5 Stars
    479
  • 4 Stars
    154
  • 3 Stars
    69
  • 2 Stars
    48
  • 1 Stars
    32

Wonderful staff nice hotel

By

July 18, 2017

Been here a few times and the hotel staff has been outstanding.. It's always clean and well taken care of, beds comfortable. Breakfast room well tended. There's plenty of different foods available and tea and coffee set on the other side of the room for easy access. Hot water available all the time for tea and hot chocolate. Snacks available in machines and at the desk. Fresh fruit available all the time. Have a meal in the Bar. Excellent food. Fresh Saratoga chips!

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Clean,comfortable and quiet

By

July 17, 2017

club

A clean, comfortable and quiet hotel with the added benefit to me of being close by relatives. It is also close by to highways. Staff is friendly and courteous.

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Always good.

By

July 14, 2017

club

I love the location of this hotel, the restaurant and bar, breakfast, staff, and the cleanliness. It can use some minor updates, but I would stay there anytime I am in the area.

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My stay in Latham

By

July 12, 2017

Its nice and kids enjoyed the stay which is a great perceived value

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Friendly Service

By

July 11, 2017

All the staff members we interacted with were very friendly and helpful.

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Comfortable and clean room!

By

July 11, 2017

club

Great front desk service! Quiet hotel with a nice breakfast buffet.

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July 4th stay

By

July 10, 2017

club

We stayed on our way to Boston. Unfortunately, because of the holiday the bar and restaurant were closed so we were not able to use them. However, the room was nice and the location is great.

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As always..

By

July 07, 2017

When I travel home I always use this hotel. It's clean, the staff is friendly and the location works great for my family and I. During this stay, one of our rooms wasn't available and there was a bit of confusion about which room was actually ours. (we almost walked in on another group because there was a misunderstanding at the front desk about which room was empty. This is very uncommon) The front desk made up for it by upgrading the room.

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Clean

By

July 07, 2017

club

Very clean room. Staff was friendly and accommodating. Breakfast was very good, a lot of choices

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Friendly and clean

By

July 05, 2017

platinumelite

Convenient, clean . Friendly staff. Enjoyed the pool and free breakfast. . Would stay here again, good value for the cost.

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Excellent value

By

July 03, 2017

club

This hotel is a great value. The rooms were clean, the bed was comfortable. I like that they provided a shuttle from the airport. The shuttle driver Junior was very friendly. The front desk accommodated my request to check in early. And the breakfast area was spotless.

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Business Trip

By

July 03, 2017

club

Excellent stay. Rooms are very clean. Staff were professional and courteous. It was very quiet every night and got the most amazing sleep after working all day.

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