Rated 3.9 out of 5 by 93
Rated 1.0 out of 5.0 by little_guy Pull-out sofa bed unusable
If you have more than 4 people in your party, then don't rely on the pull-out sofa bed. It is extremely uncomfortable - you can literally feel each and every spring coil.
July 7, 2014
Rated 1.0 out of 5.0 by GAVAAZ DO NOT STAY HERE IF YOU WANT TO SLEEP!!!!
We reserved three rooms for several nights so we could attend a family wedding. All of us had a horrific stay. The beds were extremely uncomfortable leaving us with sore backs but the worst part of the stay were the other guests. At 3 a.m. both nights of our stay, a huge group of adults went up and down the hallway yelling, laughing, slamming doors, in and out of the elevator with it's dinging bell and behaving as if it were 3 in the afternoon. This went on both nights of our stay for 90 minutes. I called the front desk (it took 3 attempts the second night for someone to just answer) to complain but I was told - there are so many of them and they are just returning from an event. As if that is relevant and justifies such selfish behavior. There was a girls softball team also at the hotel and my husband heard the girls ask their parents to PLEASE find another hotel for them to stay in. Previous reviewers also complained of very loud guests disrupting everyone's sleep in the middle of the night with no response from management. I've traveled with boys ice hockey and lacrosse teams for 9 years and have never encountered such obnoxious behavior from adult guests or our boys. DO NOT STAY AT THIS HOTEL.
July 2, 2014
Rated 2.0 out of 5.0 by dbsav Does not live up to the Holiday Inn brand
Having stayed at a number of Holiday Inns in the past, I was really disappointed in this particular hotel. First of all, room seemed really run-down. The sink faucet was loose, the mirrored closet door was off its track and not functioning, the shower curtain was torn and the bath tub was chipped. We had two kids sleeping in the pull-out sofa and it turned out to be totally warped and uncomfortable. We ended up bringing up a blow up mattress from our car. The biggest disappointment was my kids’ inability to swim in the pool. When we arrived on Thursday evening, we were unable to use the pool because a man was cleaning it. The next morning, with our bathing suits on, we were told the pool isn’t available till 4:00 PM each day. I spoke to the manager but she was inflexible. My kids were really upset. This was our fourth hotel in a tour through Virginia and Maryland and Holiday Inn did not fare well versus the other brands we visited. I really thought this, our final stop, would be the real treat. Holiday Inn has always been a special place to bring our family. We were really disappointed.
July 1, 2014