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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 374 reviews
83%
Recommend This Property

Ratings Breakdown

374reviews

  • 5 Stars
    192
  • 4 Stars
    100
  • 3 Stars
    40
  • 2 Stars
    27
  • 1 Stars
    15

Poor Signage

By

May 17, 2017

club

We used our GPS, not being familiar with the area. When we were approaching the Hotel, the GPS told us "You have arrived". A busy road with traffic, we didn't see any Holiday Inn Express Building, just a Friendly's Restaurant, and a Dunkin Donuts. Then we spotted the hotel behind Friendly's. We took what looked like a driveway into it, but it was a ramp onto the highway which we of course had to keep going. We had to take the next exit and circle back. Then realized we had to get to the Hotel by going through the Friendly Restaurant parking lot.

When we left the next morning, we spotted the tiny signs, saying Holiday Inn Express. Too bad we didn't know in advance that we had to go through Friendly's parking lot

One other thing, we didn't sleep well even tho the beds were comfortable, but the heating unit made a loud noise at least once an hour when the heat came on.

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Good stay

By

May 13, 2017

club

Had an awesome stay. Loved the new fresh room. Loved the new bed. Loved the new shower

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Clean and comfortable

By

May 11, 2017

club

The first impression was good. The staff was friendly and inviting. The room was clean and the bed comfortable. My husband enjoyed the firmness I prefer a little softer but I slept good. Loved the shower.

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Very accomidating staff and clean rooms

By

May 09, 2017

This Holiday Inn has some of the most knowledgeable staff that I have run into during my travels. The hotel is going through a complete renovation that will make this one of the best in the area. I highly recommend this for anyone's next stay in town.

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Comfortable Stay

By

May 08, 2017

Very Comfortable stay, Friendly staff and very peaceful.

The staff were very understanding and helpful.

The place is a bit hard to locate as its located behind a dunkin and the sign isn't really visible from the road.

I wasn't really aware of the minor renovations going on but it didn't really cause any problems.

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Staying at IHG

By

May 07, 2017

Great hotel, great staff the only one thing which I did not like was the size of room.

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Comfortable bed and great service.

By

May 05, 2017

club

My girlfriend and I had a great time at the Inn. We do travel to Boston frequently for her eye doctor for surgeries and follow ups. And would stay here if needed. Sometimes we just go and come back home.

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Bare minimum

By

May 01, 2017

club

Room had an bad odor (as did my travel companion's rooms), couldn't adjust shower water temp other than HOT, AC/Heat was noisy, an associate vacuumed around me during a phone call in the lobby (he saw that I was on the phone).

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Newly Renovated

By

April 29, 2017

platinumelite

The hotel is being completely renovated inside and out. New beds, new bathrooms, new everything. There is an awesome Chinese restaurant next door too.

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Comfortable bed, walk-in shower

By

April 28, 2017

club

Loved the bathroom facilities and enjoyed a quiet, comfortable stay.
Would return here should the need to visit Lawrence again.

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Brand new room

By

April 27, 2017

club

The front desk staff was wonderful, upgraded our room to a brand new king and put us directly across from our family who was staying from a different state.
We were warned that the hotel was going through an overhaul so didn't get too upset with the banging on Sunday morning.
Would stay again!

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It is what it is

By

April 23, 2017

club

i know they are working hard to make this place great

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