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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 598 reviews
94%
Recommend This Property

Ratings Breakdown

598reviews

  • 5 Stars
    416
  • 4 Stars
    118
  • 3 Stars
    35
  • 2 Stars
    17
  • 1 Stars
    12

Handicapped accessible

By

May 22, 2017

club

My husband has really bad heart issues and is awaiting a heart transplant and we requested a lower floor close to exit and the accommodated our needs!!! Thank you so much for all your help!! If you need clean,quite, place to stay Holiday Inn And Suites is perfect.

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Would stay again

By

May 20, 2017

club

Very pleased with our stay here while going on the Kentucky Bourbon Trail. The staff was friendly and breakfast was included!

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Traveler

By

May 19, 2017

club

My first time in Lexington best experience staying at this hotel!

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Friendly staff and good breakfast food

By

May 18, 2017

club

I had a family member suffer a stroke and made an unexpected visit to Lexington. The staff upfront was empathetic to my situation and made the check-in / check-out hassle free.

Additionally, I am on a low calorie diet, however my husband isn't. The food served demonstrated a great variety of food for my husband and myself.

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Great service

By

May 17, 2017

club

Staff was friendly and helpful. Quiet and comfortable rooms. Convenient location to university of Kentucky hospital and downtown area. Location was safe. Very clean hotel

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Fantastic Value

By

May 16, 2017

club

Incredible value. Best non-resort stay I've experienced in years

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Dependable Service

By

May 15, 2017

platinumelite

We always book at Holiday Inn Express, if there is one in the area that we are traveling to. The reason is that we are never disappointed. We know what to expect: clean rooms, friendly staff, and a great breakfast. We had a great time in the area and will return.

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Great value

By

May 13, 2017

I highly recommend this hotel--the staff and accommodations are great.

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Location

By

May 12, 2017

club

To near railroad tracks. Trains went by frequently. Thanks

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Clean and comfortable.

By

May 11, 2017

club

Very nice hotel. We were in Lexington for our granddaughters graduation from UK, This location fit our needs perfectly.

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Wonderful Lexington Hotel

By

May 11, 2017

club

Welcoming and prompt service in an excellent location!

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Perfectly fine for a business trip

By

May 09, 2017

All good but sadly the roomed smelled of smoke. I could have asked to switch rooms but instead opted to leave the windows open.

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