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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 604 reviews
94%
Recommend This Property

Ratings Breakdown

604reviews

  • 5 Stars
    421
  • 4 Stars
    119
  • 3 Stars
    35
  • 2 Stars
    17
  • 1 Stars
    12

Nice clean comfy room.

By

May 27, 2017

club

I stay here every time I'm in the area, nice and clean and quiet. Great breakfast and internet!

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Great space and relaxing breakfast

By

May 26, 2017

club

Lots of sunlight in the breakfast room and a great way to start the day with the options they have on offer to choose from. Rooms themselves are clean, modern and are spacious. USB ports to charge phones are a nice touch having forgotten the wall converter plug at home. Good relaxing place. Front desk was very helpful and fast in check-in, as well as helping with a toothbrush set.

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can't beat all 10's

By

May 25, 2017

club

Just keep operating the same way as I rated
all the 10"s. I booked 2 rooms for singles and
a relative booked 1 room for 2. I requested
all rooms to be on same floor (of course early)
and it was cheerfully handled.

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Pros and cons

By

May 25, 2017

platinumelite

The pillows were not terribly comfortable. They were a bit too soft and under-filled. The mattress sagged a bit in the middle.
The stafff was great! Very friendly and attentive. The food was good and restocked consistently.

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Everything was great

By

May 25, 2017

Not one thing to complain about wonderful hotel clean rooms very spacious beds were comfortable

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Good location

By

May 23, 2017

Good location , nearby restaurants, friendly staff

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Handicapped accessible

By

May 22, 2017

club

My husband has really bad heart issues and is awaiting a heart transplant and we requested a lower floor close to exit and the accommodated our needs!!! Thank you so much for all your help!! If you need clean,quite, place to stay Holiday Inn And Suites is perfect.

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Would stay again

By

May 20, 2017

club

Very pleased with our stay here while going on the Kentucky Bourbon Trail. The staff was friendly and breakfast was included!

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Traveler

By

May 19, 2017

club

My first time in Lexington best experience staying at this hotel!

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Friendly staff and good breakfast food

By

May 18, 2017

club

I had a family member suffer a stroke and made an unexpected visit to Lexington. The staff upfront was empathetic to my situation and made the check-in / check-out hassle free.

Additionally, I am on a low calorie diet, however my husband isn't. The food served demonstrated a great variety of food for my husband and myself.

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Great service

By

May 17, 2017

club

Staff was friendly and helpful. Quiet and comfortable rooms. Convenient location to university of Kentucky hospital and downtown area. Location was safe. Very clean hotel

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Fantastic Value

By

May 16, 2017

club

Incredible value. Best non-resort stay I've experienced in years

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