Rated 4.1 out of 5 by 192
Rated 5.0 out of 5.0 by EzzBear Small but very nice.
Wonderful hotel. Stairway to the second floor from the lobby reminds one of hotels from long ago. The staff was friendly and helpful. We will stay here the next time we are in Lexington.
May 30, 2015
Rated 1.0 out of 5.0 by Pat12345s Strange Experience
Upon check in I informed the person checking me in I wanted to pay cash for my stay. She was having a hard time checking me in so she went to get the manager. The manager looked as if she was having a bad day. The manager told me inorder to pay cash for my one night stay I would have to pay for 3 nights cash up front. She informed me this was Holiday Inn company policy. I informed the manager I just stayed at this same hotel a month ago and payed cash for my stay with no problem and without having to pay cash for extra nights I am not staying on. Then she told me the policy just changed. If I paid with CC I would only have to pay for the night I will be staying. She even told me I could not pay cash and use the CC I had on file when I made the reservation for incidentals. I think this new policy is ridiculous. I get up to my room and the television remote did not work even when I replace the batteries. My key to the hotel gym did not work without me having to go to front desk to fix the card. The experience I had at this Holiday Inn was horrible which negated the wonderful experience I had here just a month ago when I stayed at this hotel.
May 26, 2015
Rated 5.0 out of 5.0 by ejoye great service
Very enjoyable stay. Will stay at Holiday Inn any time I travel if rooms are available on dates I need.
May 16, 2015
Rated 5.0 out of 5.0 by NolesFan2942 Great suite, comfortable bed and great service and staff
I've stayed here before and actually stayed here when the lobby was being remodeled and the 1st floor was a "war zone" but this time everything was beautiful and quiet and the staff was great! I had a very productive two days of work in Lexington and my experience here was the icing on the cake.
May 11, 2015
Rated 5.0 out of 5.0 by arthur3 A PLEASANT STAY
OUTSTANDING ACCOMMODATIONS! I Highly Recommend! Convenient location, comfortable room, nice amenities.
May 11, 2015
Rated 4.0 out of 5.0 by Dan535 Good location
I liked the location of the hotel, but was not impressed with the cleanliness of the room. The staff was very friendly and accomodating. The pool was closed for some reason and the water was cool anyway.
May 11, 2015
Rated 4.0 out of 5.0 by dance mom 9499 Great service from Brenton
overall stay was good. Had a little issue with the bathroom, but the staff were great and it was conveniently located.
May 7, 2015
Rated 1.0 out of 5.0 by jon12361 broken furniture
broken furniture that management was aware of yet still billed me for. multiple attempts to solve issue with management with no success.
April 29, 2015