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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 587 reviews
92%
Recommend This Property

Ratings Breakdown

587reviews

  • 5 Stars
    416
  • 4 Stars
    102
  • 3 Stars
    38
  • 2 Stars
    13
  • 1 Stars
    18

Horrible Stay

By

October 16, 2017

I have been an IHG member for several years and this was the worse stay that I have ever had. This hotel apparently caters to construction workers and the staff was rude and very nasty. I would name the Supervisor who was rude to me but I don't want to go that far. I would no reccomend this hotel for any stay. People were fighting at night and it was over crowded.

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great view of the Vineyard!

By

October 15, 2017

This Holiday Inn Express is next door to the Childress Vineyard. Excellent breakfast and a very relaxing place to stay.

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Wedding weekend

By

October 12, 2017

club

The room block process for my wedding started great. Staff was responsive and helpful. At check-in rooms were not ready, guests didn't receive wedding bags as promised. Guests were charged for rooms multiple times. Staff wouldn't come out to wait on guests. Rooms were not cleaned properly because stafff was in a rush to flip room. Very disappointed in the hotel and the response when things went wrong.

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Wedding weekend

By

October 11, 2017

The staff was rude, they charged our guests several times for the same room charges, the handed out the wrong wedding guest bags at check in when they remembered to hand them out.

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great nights sleep

By

October 11, 2017

Best bed in the business. My wife and I sleep better at this venue then at home

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Great Vineyard location

By

October 08, 2017

club

Everything was good with the exception of checking in we stood around waiting for someone to come to the front desk.

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Great stay

By

October 08, 2017

club

I have stayed here multiple times in the last few months and have had great service each time, with consistently clean rooms, and friendly staff. Easy access to Lexington.

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Solid breakfast

By

October 05, 2017

club

Solid breakfast, however the coffee was awful. I went to the local fast food place for a cup and it was 10 times better. The linens were really great and they had make up remover pads in the bathroom which I loved. It’s super close to a really awesome winery.

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fine stay

By

October 04, 2017

club

nice hotel, breakfast weak,overall we enjoyed the hotel.

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Insoddisfatto del servizio ricevuto

By

October 02, 2017

Letto sfondato, addetti alla reception poco professionali, pulizia insufficiente, prima colazione insufficiente

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Nothing convient

By

September 30, 2017

The hotel itself was fine. There are no restaurants nearby. I had to drive about 30 minutes to find a decent place to eat.

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Best Pillows Ever!

By

September 27, 2017

Very comfortable beds, spacious rooms, friendly staff and a wonderful breakfast! Would definitely stay here again.

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