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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 405 reviews
88%
Recommend This Property

Ratings Breakdown

405reviews

  • 5 Stars
    255
  • 4 Stars
    87
  • 3 Stars
    30
  • 2 Stars
    21
  • 1 Stars
    12

Good Stay

By

June 21, 2017

club

Everything was fine but this survey is taking too long.

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Leisure Travel

By

June 20, 2017

platinumelite

Have stayed at this property in the past and pleased to see that it has been nicely updated. Would love to see at least one comfortable chair in this room as it has ample space. Bathroom lighting has been improved and have done away with the yellow paint which I'm sure the female guests appreciate.

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Holiday Inn Express Lexington - a bit pricey

By

June 20, 2017

platinumelite

Nice hotel - clean, comfortable, friendly staff. Nice view of mountains but not as spectacular as I had imagined. Convenient to get to Natural Bridge State Park and nice stop on way to Virginia Beach. No pool or spa. Great free hot breakfast. The hotel was a bit pricey for the location and amenities, but we did enjoy our stay.

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Friendly staff and comfy beds.

By

June 14, 2017

platinumelite

Very friendly staff. Comfortable room with a great bed and pillows. Made for a good nights sleep after being on the road all day.

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Nice room

By

June 14, 2017

club

Room was very nice. Beds were hard. Breakfast not all that great

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Would definitely recommend

By

June 09, 2017

club

Last minute trip lead us to this hotel! Room was comfortable, clean, and breakfast was very good with a variety of options.

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Greatest stay ever!

By

June 07, 2017

club

Everything was great at this hotel including staff!

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Nice hotel

By

June 07, 2017

club

Had a nice stay at the hotel the only issue is the lack of breastfast in the morning.

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Very nice attentive staff - great breakfast, restful stay.

By

June 03, 2017

club

Great staff, clean room, excellent breakfast with courteous dining staff.

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comfy quiet sleep

By

June 03, 2017

Quiet room with very comfortable bed and extra clean bathroom.

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Very good room

By

June 01, 2017

club

This was my first stay at HI Express -- I regularly stay at another brand and now will consider HI. Room was clean, quiet, good bedding, good internet (although not available on checkout morning which it should be; desk would have changed that upon request but shouldn't have to request that). My only concern would be I thought the room was a bit pricey, but it was a holiday period so maybe that explains it.

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What a great experience

By

May 31, 2017

platinumelite

From the moment we entered the lobby, the friendly, helpful staff made us feel welcomed and relaxed. Our pet cat was also welcomed...she loved that!
We were told the property had been renovated recently. It's one of the nicest HIE properties in which I've ever visited. Absolutely loved the décor, bathroom (great ceiling night light), flooring.
We will definitely be returning to Lexington VA on our next trip east.

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