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Rated 4.3 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Nice upgrade:) Was surprised we were upgraded to a suite even though we used points! Thank you! I was asked if we would like a bottle of water - or and extra 500 points - so we chose the points, but have not seen them posted to our account yet, though.... Overall - nice staff and hotel! (a pool might be nice, though!) June 27, 2015
Rated 5.0 out of 5.0 by Nice place as expectd A very nice HI express. Wiil stay again. Happy summer June 25, 2015
Rated 5.0 out of 5.0 by "Sir you have no reservation" I approached the front desk, gave the lady my name and stated I did have a reservation. There were two ladies and the front desk and I understood that one was training. At any rate they told me I did not have a reservation, at this point I pull out my phone and began to look for my e mail confirming my reservation. I normally do not read these conformation e mails and I did not read this one. After going through all my e mails I could not find the e mail. I told the lady I would go to my car, get my computer and show her I did have a reservation. As I turn to leave one of lady "here it is sir" but they have you coming in tomorrow and leaving on Friday and I said no it was suppose to be today and leaving Thursday. the ladies were so good about getting this squared away and got me into another room with no problem. Lesson learned read the conformation e mails to make sure your reservations are what you ask for! June 21, 2015
Rated 5.0 out of 5.0 by great location, value This is a great hotel, very conveniently located, clean and well maintained. Have stayed here before, always satisfied. June 16, 2015
Rated 5.0 out of 5.0 by Nice Stop A great place to stop for the night. One thing they have that I have not seen before is preferred parking for Platinum Club Members. It was late when we arrived and we were tired... it was great to be able to park right by the door for quick access. Staff was exceptionally friendly and did their best to accommodate everyone. If in need of a place to stay in the Lexington area, I would strongly recommend this facility. June 10, 2015
Rated 5.0 out of 5.0 by Excellent Overnight Experience The Hotel met and exceeded all expectations for an overnight stay. Check in was efficient with a welcoming staff. Directions for room access and the Breakfast area were simple and clear. The room was extremely comfortable in every aspect. The bed and pillows made for an excellent night of rest. The bathroom and shower were excellent. Check out was simple. The Breakfast had ample food and an efficient attendant. June 9, 2015
Rated 5.0 out of 5.0 by Friendly, thoughtful staff From check-in to checkout, from the front desk to housekeeping to the breakfast supervisor, we were treated with respect, friendliness, and a show of genuine concern for our needs. When we asked questions about the community, we were given clear and informative answers. June 9, 2015
Rated 5.0 out of 5.0 by Excellent Hotel in a lovely southern town As we left the interstates, we were arriving at dark in an unfamiliar area and town. We called the front desk of the Holiday Inn and a very friendly staff member talked us through the city streets directly to the front of the hotel. ( We did not have GPS) The hotel was clean, we had a very restful night after a very long drive, and breakfast was plentiful and good. We will stay here again on our trips south! June 6, 2015
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