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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 259 reviews
86%
Recommend This Property

Ratings Breakdown

259reviews

  • 5 Stars
    162
  • 4 Stars
    53
  • 3 Stars
    22
  • 2 Stars
    13
  • 1 Stars
    9

Nonsense

By

April 24, 2017

club

We enjoy the room and facilities, but find the same grumpy girl at the front desk when we arrive. Food was great, which is another reason we stay here.

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Decent Hotel

By

April 14, 2017

First off, if you're an Elite IHG Club member (Platinum and Spire) they do not upgrade room preferences. All they have are double bedded rooms and the only King (or single beds) are in their Suites. They did upgrade me to the upper floor, but that wasn't an upgrade as it was the same room with the same amenities no matter if it was on the ground floor or the top floor. Also, the front desk gal did recognize my elite membership but I did not receive any extras (points or welcome package (goodies)). They do have a pool but have a cover for their hot tub but no spa actually exists (it's just a cover on the floor showing were a future hot tub will be. I can tell this used to be a really nice property but it is in dire need of upgrades (which they are currently doing).

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Great

By

April 14, 2017

Very nice hot coffee and cookies welcome.ed us as we arrived after a cold wet rainy day. Great staff!!!!

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Out of everything

By

April 12, 2017

club

No ice, staff didn't care. Out of breakfast items like bacon, sausage, cinnamon rolls and skim milk was bad. Only had white bread.

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Needed remodel sooner

By

April 06, 2017

club

The room was poorly insulated from noise above and from noise from room next door.
Carpet in hallways was worn, stained and in need of replacement

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Comfortable but not very friendly staff..

By

April 04, 2017

Had the wrong room booked online when i got there to check in receptionist changed it to a different one and gave me the price and it was quite a bit higher then i could get online so i told her but she would not change it...

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very nice stay

By

April 03, 2017

club

my stay was excellent with a nice clean and quiet room. with very pleasant people behind the desk.

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Poor Staff

By

April 02, 2017

Room was not very clean, staff acted as if it was a pain to even say hello. Not friendly. Billing not accurate.

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Liberal ks review

By

March 28, 2017

Clean room and comfy bed however the phones didn't work in the room neither did the internet

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Liberal

By

March 21, 2017

club

Excellent! I enjoyed my stay at this hotel! The young lady's at the front desk was amazing! I missed not seeing her on night off!

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comfortable

By

March 21, 2017

platinumelite

We were greeted by a friendly staff both at front desk and at breakfast.

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Zip's Trip

By

March 21, 2017

club

Nice hotel and staff. Enjoyed the stay and will return, again, on my next trip to the area.

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