Rated 4.5 out of 5 by 192
Rated 5.0 out of 5.0 by Michelefrom the bay Good Place to Stay-Minor Exceptions
Place was clean, neighborhood seemed safe, breakfast had an automatic pancake maker.. Hotel is situated right next to Target which was very convenient. My biggest complaint was the shuttle that was supposed to be there at 5pm, left us and many more waiting there for almost 30 minutes in the heat..The sauna was not working. Other than that, it was fine.
July 30, 2015
Rated 5.0 out of 5.0 by Roni50 The Perfect Staycation!
We love staying at this Holiday Inn Express!
The location is the perfect base to explore the local community.
We enjoyed an evening at Thunder Valley with the free shuttle service and a fabulous afternoon with friends at a local winery!
We were able to walk to a variety of restaurants and stores. You can't beat the convenient location!
The rooms were so comfortable that we hesitated to return home!
We will definitely be returning as often as possible!
July 30, 2015
Rated 2.0 out of 5.0 by Rich7425 Broken AC, lack of breakfast food
I am a business traveler and exclusively stay at HEI. I do this because I always know what to expect. Clean rooms, nice staff, and a variety of breakfast selections. I was on a family vacation at this HEI and experienced something I didn't expect from HEI. The AC was not operating in my room. I called down to the desk for help, and was told by the desk clerk he was the only employee in the hotel and was unable to help me...???? After walking down to the front desk and expressing my frustration, I finally was moved to another room, which wasn't any better. With a family of four, a couch/bed combo was necessary. The hideaway bad was very hard and had no bedding, sheets and all!...The next morning, My family and I went down to eat breakfast and found virtually no food available. Not sure what happened. First time I've experienced a stay like this at HEI. Have stayed in MANY HEI rooms the past four years.
July 26, 2015