Rated 4.5 out of 5 by 410
Rated 2.0 out of 5.0 by Feuer Does the quality of HIE standardized in different countries?
This is my first time to stay in an IHG hotel in UK and I was really disappointed when comparing with my previous stays in other IHG hotels worldwide.
This hotel does not provide any basic sanitary items in the toilets. They would be provided upon request. I don't know whether it is a normal practice in UK since I have never experienced this in Holiday Inn Express in other countries. I called the front desk requesting slippers and cottonbuds and the staff replied me that this hotel did not have such items. (Actually these items are provided in HIE guest rooms in other countries.) Maybe it's a common practice for the hotel guests in UK bringing their own slippers when travelling, I don't know.
I could say the pillows provided were of extremely poor quality and far below IHG standard. The hard
March 4, 2015
Rated 4.0 out of 5.0 by RL2000 Convenient Location
Very convenient, ample paid parking.
Room heating can be difficult to adjust accurately
March 4, 2015
Rated 5.0 out of 5.0 by Geoph Liverpool Short Break
Picked this hotel for its location and we were not disappointed. Came by train via Lime Street, walked to the hotel, no problem. Character of building has been retained making an interesting stay. Limited cooked choice at breakfast, but acceptable as included. Had to call reception one day as we had not been left any towels in our room. Waited an hour and had to call again. They then responded immediately.
Great place to stay for all the sites, would go again.
March 3, 2015