Rated 4.5 out of 5 by 465
Rated 4.0 out of 5.0 magical mystery tour
We were really pleased with the service we received the young lady that checked us in was lovely .
we had a lovely room with a perfect view of Albert Dock.
Everybody we came into contact with were very friendly and polite.
We had a wonderful time and was very pleased with the whole trip and accommodation up until the day we were leaving .
We went down and had breakfast then went for a last stroll we left personal belongings in our room so we could freshen up on our return before setting off on our six hour journey home and was horrified to find a maid in our room who had cleaned the whole room which was at 9.50am when we had not checked out which was at 11am we had intended to have left by 10.30 to have been out in plenty of time .
May 26, 2015
Rated 5.0 out of 5.0 Lovely spacious warehouse conversion with good amenities
Comfortable hotel with all basic amenities at good value for money. Clean with friendly staff.
May 25, 2015
Rated 3.0 out of 5.0 by Gillian31 Disappointing Breakfast
The location for this hotel is excellent and we had a pleasant room with a view of the Mersey. When we stay in a hotel we look forward to a relaxing breakfast. The food choice was limited and the quality fairly poor. It wasn't a comfortable area to have breakfast in and we got the impression that breakfast was a token gesture and that the staff were in a hurry to clear the area. We left before the 10a.m. end of breakfast time so it wasn't because we were late finishing our breakfast.
May 24, 2015