 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.1
84%
Recommend This Property
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Nice hotel and accommodating staff
ByTraveler 55
June 23, 2017
I stay at this hotel for 10 nights in a row about four (4) or five (5) times a year. it is very convenient to the Knowsley Business Park where I need to be.
The staff is friendly and accommodating. Hotel is clean and efficient. Having hot food on the premises is convenient when needed.
Great Holiday Inn Express Opportunity to Improve
ByBiscuit Man
June 22, 2017
Knowsley M57, jct 4 is a great location if visiting or working in the Liverpool.
The staff are consistent in welcoming you, especially if you are a returning customer. Breakfast choice is fab and plentiful.
This location has room to improve through extending some room features to all rooms. Specifically USB and power points a bed headboard lamp areas.
Also it would be an improvement if the guest could connect their own media ( flash drives ) to the TV for viewing. The TV headphone points appear to be disabled.
Good location for Knowsley and Liverpool
ByFred
June 21, 2017
A reasonably priced hotel which offers good basic accommodation with a team of helpful and friendly people.
comfy bed
ByIndependent
June 20, 2017
Easy to book on line although discount for wedding not given. Dinner not available on the Friday evening but staff helpful with advice on where to go Ample car parking space. Room quiet and spacious. Buffet breakfast with a reasonable range of food but poorly laid out. Would not be worth paying extra for breakfast.
Issues
Byfungran
June 20, 2017
I have already mentioned my concerns in the previous answers.
MAde
ByEba12
June 20, 2017
Excellent customer service - all single beds need upgrade
OK stay, poor breakfast
ByJohnty
June 19, 2017
Hotel stay was OK, food choice for evening meal not great and poor quality. WiFi was intermittent on this visit and breakfast was not great, hot buffet was dried up
Food selection poor
ByMartin
June 17, 2017
Whilst staying here for business, I found the location suitable but very few amenities in the local area. The restaurant has a very limited choice if you don't want fried food.
Minty
ByMinty 65
June 13, 2017
Always use Holiday Inn or Express. Excellent all round Keep up the good work guys
Staff
ByJames
June 13, 2017
Very impressed by the staff ,very courteous and good humoured, nothing was a problem .
Very patient when dealing with a load of teenage football girls ,well done to them all .
Very helpful in recommending, restaurants, take away services ,places in the area worth a visit .
Hotel was in a good location for access to motorways and places of interest.
Great service
ByKaz01
June 09, 2017
Great service. Welcoming staff.
Could be better with single beds for kids.
Excellent Stay
ByTrev
June 09, 2017
Had a great time the staff were very nice nothing was a problem