 Guest Reviews
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83%
Recommend This Property
Overall Experience 4.1
83%
Recommend This Property
|
LET DOWN
ByCofi travellers
August 18, 2018
Good points -
Ideally situated for our visit
Bad points -
My room preferences were ignored,I had requested for a ground level room away from the lift,was given a top level floor opposite the lift,I did complain to reception, no alternative room was offered, but was offered points as compensation
Room card key did not work
Mouldy shower sealant
Rooms were very warm luckily I had read previous reviews, I brought my own electric standing fan. This hotel desperately needs air con fitted for customer comfort.
No doubt I am sure, this common complaint will be an ongoing review complaint about this hotel unless action is taken.
Viewing staff smoking in their smoking shelter directly outside while I was eating breakfast was not an appetising experience
All in all a few changes should make this hotel worth going back to