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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 707 reviews
95%
Recommend This Property

Ratings Breakdown

707reviews

  • 5 Stars
    452
  • 4 Stars
    204
  • 3 Stars
    36
  • 2 Stars
    10
  • 1 Stars
    5

Park royal

By

May 24, 2017

club

Stay was fantastic. The staff was friendly and everyone was nice at the hotel.

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Exceeded Expectations

By

May 24, 2017

club

My husband and I stayed over for a weekend to celebrate our anniversary and BabyMoon. The check in was spot on and the staff were amazing! They did everything to accomodate our needs ans surely exceeded our expectations. We checked in at 10am and they had a room ready for us- because I was a club member I was also able to qualify for the late check out at 2pm so a super bonus before we did our 4.5hrs back to the North.
The beds were perfect and the room was wonderful and not too big not too small but just right. The shower was probably my favourite :) Because I was expecting, I requested for a few more pillows and they did provide pomptly- made my nights sleep even better.

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PERFECT stopover in London

By

May 19, 2017

club

Highly recommend for a good night sleep in London, near to tube and good pub over the road with excellent food. Bed so comfortable, best night sleep in a while, clean and crisp bed linen. Convenient breakfast, buffet and eat as much as you need. Great value for money, I was more than pleased with everything

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Does what it says

By

May 17, 2017

platinumelite

Good tube access
Clean
Friendly staff
Good value
Good parking
Modern and recently refurbished

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Un soggiorno molto confortevole

By

May 17, 2017

club

L'hotel è molto confortevole e pulito. La posizione ottima e un ecellente wifi connection. L'unico neo la stanza è un poco piccola per tre persone adulte

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Very friendly staff

By

May 17, 2017

club

We stayed here due to the price and also the added advantage of tube station on the doorstep.

Staff were very friendly, one spoke so little English at breakfast though, when asked about tsp had to get another member of staff.

My daughter had been sick 5 minutes away from the hotel and we were all a bit shook up upon arrival, reception were very accomodating and later even provided us with a screw driver and spanner as sofa bed slat had come loose. Night reception didn't bat an eyelid at me turning up to ask for a screwdriver in my pjs.

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Comfortable bed, functional bath room and great service.

By

May 14, 2017

Good location, in terms of just opposed to the UAL student hall and 2minutes walking distant to the underground station.
Comfortable bed, clean and functional bath room, free wifi everywhere in the hotel. Their staffs are very friendly as well. Good value!

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Good Hotel

By

May 13, 2017

Have stayed here a few times before and always found the staff and rooms really good. This time I did not give a full 5 Star rating as I normally have a double bed, on this stay was given a single bed so did not sleep or relax as usual.

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Great Stay

By

May 12, 2017

A great hotel, with wonderful staff and a great location. Only bad points very limited parking and menu.

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Great note!, Always consistent

By

May 10, 2017

club

Great location for tourist, great facilities, great staff, lots of practical shops close at hand

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Good service

By

May 09, 2017

club

Overall experience is good.
Sofa bed defect.
Noisy guests , shouting and being loud at night by the corridor.

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深夜の対応

By

May 06, 2017

外出から夜中の2時に帰ってきましたが、嫌な顔をせず対応して頂きました。また、部屋の中に書いてあったメッセージも大変嬉しかったです。ありがとうございます。

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