Rated 4.4 out of 5 by 399
Rated 1.0 out of 5.0 by mo148107 Shouldnt be part of IHG
This property is poor in every level, the service,the confort,the staff,the cleanliness.
First no welcome or thank you for being spire elite.
No mention of welcome bonus points.
No surprising since their paperwork showed me as a club level , while i am spire.
My bonus points were requested on check inn, reminded them on check out, and have to e mail the, after 2 days to get them.
Air conditioning not working, beds are the most uncomfortable ever.
Breakfast service is a total mess, hard to find a clean table, some table are used to pile dirty plates and cuttlery.
Definitely a property to avoid.
January 29, 2016
Rated 5.0 out of 5.0 by timeport Jan 2016
Does what it says on label.. all good here just missing a few smoking rooms !!!!
January 27, 2016
Rated 5.0 out of 5.0 by shaun90 very nice hotel
located in a very good place near the a406 and just next to sainsburys and petrol station not far from hotel, it was very peaceful and i felt like i was at home , slept peacefully all through out the night and the service was excellent
January 25, 2016